All faulty or damaged goods are to be returned to the point of purchase/retailer with proof of purchase or a copy of the receipt.

Intex warranties begin from date of purchase.

Spire Products warranties begin from date of purchase.

We carry some Intex spare parts on our website. Can’t see your part? Contact us here to check availability.

Intex warranty periods

Above Ground Pools

Ultra XTR frame pools and frame: 2 years

Graphite panel frame pool and frame: 2 years
Metal frame pool and frame: 1 year
Prism frame pool and frame: 1 year
Easy set pools: 6 months
Easy set pool liner: 180 days
Sequoia pools: 1 year

PureSpa (Bubble Massage/ Greywood Deluxe / Jet & Bubble Deluxe)

PureSpa (Bubble Massage/ Greywood Deluxe / Jet & Bubble Deluxe): 1 year 
All spa accessories: 90 days

Airbeds
TrueAir series airbeds (camping and home): 2 years
PremAire and Deluxe series airbeds: 1 year
Plus series airbeds: 180 days
Standard series airbeds: 1 year
Airbeds without Motors: 90 Days

Pumps

Saltwater system (stand alone and combo): 2 years
Cartridge filter pump and sand filter pump: 2 years
Titanium/e.c.o. electrode/ozone generator assembly: 1 year
Pump hoses, plunger valves and fittings: 180 days
Electric pool heater: 1 year
Drain pump: 1 year
ZR100/ZR200 handheld rechargeable pool vacuum: 1 year
Pool ladder: 1 year
ZX300 deluxe auto pool cleaner: 1 year
ZX100 auto pool cleaner: 1 year
ZX50 mini auto pool cleaner: 90 days
All led lights: 1 year
Multi-colour led pool sprayer: 1 year
Pool Covers(including solar): 90 Days
Solar Mats: 6 months
Inflatables -incl Ride Ons, Mats, Lounges & Play Centres: 90 Days
Other non-electrical pool accessories: 90 days

Swing sets
All swing items: 2 years

Watercraft
Kayaks: 3 months
SUPs: 1 year
Boats: 3 months

Boat accessories
Trolling motor: 2 years
ISO/NMMA boats and kayaks, boat canopy: 90 days

Can't see your Intex item?

Get in touch, we'll be happy to help you out.
Contact us