Retailers' Credit Claim form

Retailers’ credit claim form

ALL CREDIT CLAIMS FROM 20.12.2024 WILL BE PROCESSED STARTING FROM 06.01.2025

You can view the Intex warranty periods here
Please note: All claims need to be accompanied by appropriate documents.
For credit claims: You’ll need the customer’s purchase receipt plus the refund/exchange receipt, and an image of the product cut out.
Claims: Intex Airbeds, Intex Watercraft (inflatables – boats, kayaks etc…). Spire Lights and Speakers.
Claim forms submitted without completing the below sections or providing the supporting documents will result in the claim being automatically rejected.

Step 1 of 2

Date *

Raised by (name of authorised representative) *

First

Last

Store Name and Store Branch *

First

Last

Email *

Product details

Ideal Sources product code *

Quantity *

What is your reason for returning the product/s? *

Notes *

Upload customer proof of purchase, customer return reciept, images, product cut out - please note there are two different reciepts that need to be supplied. *

Click or drag files to this area to upload. You can upload up to 6 files.

Add item 2

Add another item

Retailers’ credit claim form

Product details

Second item

Third item

Fourth item