1. Composite T-joints material to prevent metal pipes from scratching and therefore rusting.
2. The opening of the liner T-joint sleeve is reduced to achieve finer appearance.
3. Liner and metal pipes' colour have changed.
4. Longer beams and legs.

No, they are not compatible due to differences in the T-joint design.

1. New silver powder coated steel frame and grey liner offer refined styling.
2. New easy lock spring pins make installation simple.
3. Unique ultra frame design is stronger then traditional frames.
4. A larger foot cap reduces the chance of a foot sinking into soft ground.

We distribute the following sizes: AGP sizes of Rectangular Frame & Ultra Frame Pools

Count the number of legs. Example: 12' = 12 legs, 15' = 15 legs, 18' = 18 legs.

The ground is not totally level. If this is the only area to set up the pool then a level must be used. The pool must be re-levelled and if the ground is not concrete such as asphalt, lawn or earth, you must place a piece of either pressure treated wood or concrete bricks, size 15" x 15" x 1.2", under each leg flush with the ground. The u-shaped side supports must be placed in the centre of the pressure treated wood with the wood grain perpendicular to the leg support.

We distribute the following sizes: The sizes of Metal frame pool & Ultra frame pool

The restrainer strap must be installed with the welding seam facing downward (facing to the ground). Incorrect installation of the strainer strap may cause the strap to break and even pool collapsing.

Raise the two beams up to a height where beams can be inserted into both sides of the joint at an angle, then slowly lower the joint as the beams slide in. Watch that your fingers do not get pinched at the joint openings.

More information: Joint insert

Before removing the horizontal beams from the pool liner, please make sure the pool is completely empty, and the vertical legs or U-shape side supports have been disassembled and removed from the beams.
During the removal of the legs and U-shape side supports, shake the vertical legs or U-shape side supports from the horizontal beams. This will reduce the tightness between sleeve and beams, therefore the horizontal beams can slide out easier.
1. Pull the sleeve from the holes on the sleeve, and try separating it from the beam. Repeat this along the sleeve. Don't use water or soap as it will cause a suction effect between the sleeve and the beam.
2. Grasp the beam edge and rotate the beam left and right (back and forth) while pulling the beam out. The left and right rotation will help facilitate the removal of the horizontal beam.
Next season, before setting up the pool, please spread some baby powder (do not use corn powder) over the horizontal beam during assembly which will make it easy to disassemble when you restore the pool.

How to remove horizontal beams from the liner sleeve

With two adults setting up the pool, have one person hold up the liner while the second person slides the metal beams through liner sleeves.

Intex distributes a solar cover for the 274cm x 549cm and 732cm x 366cm rectangular frame pool, but solar covers are not available for other sizes of rectangular and oval frame pools.

We distribute the following sizes: AGP sizes of Rectangular Frame & Ultra Frame Pools

Before removing the horizontal beams from the pool liner, please make sure the pool is completely empty, and the vertical legs or U-shape side supports have been disassembled and removed from the beams.
During the removal of the legs and U-shape side supports, shake the vertical legs or U-shape side supports from the horizontal beams. This will reduce the tightness between sleeve and beams, therefore the horizontal beams can slide out easier.
1. Pull the sleeve from the holes on the sleeve, and try separating it from the beam. Repeat this along the sleeve. Don't use water or soap as it will cause a suction effect between the sleeve and the beam.
2. Grasp the beam edge and rotate the beam left and right (back and forth) while pulling the beam out. The left and right rotation will help facilitate the removal of the horizontal beam.
Next season, before setting up the pool, please spread some baby powder (do not use corn powder) over the horizontal beam during assembly which will make it easy to disassemble when you restore the pool.

How to remove horizontal beams from the liner sleeve?

Remember to always turn off or unplug the pump before servicing. From inside the pool, unscrew the strainer grid from the threaded strainer connector, insert the flow reduction adapter into the threaded strainer connector, and then screw the strainer grid back on the threaded strainer connector.

On pools 15' in diameter and smaller, Intex's pool heater (item number 56684) can be used.

Count the number of legs. Example: 12' = 12 legs, 15' = 15 legs, 18' = 18 legs.

The ground is not totally level. If this is the only area to set up the pool then a level must be used. The pool must be re-levelled and if the ground is not concrete such as asphalt, lawn or earth, you must place a piece of either pressure treated wood or concrete bricks, size 15" x 15" x 1.2", under each leg flush with the ground. The u-shaped side supports must be placed in the centre of the pressure treated wood with the wood grain perpendicular to the leg support.

With two adults setting up the pool, have one person hold up the liner while the second person slides the metal beams through liner sleeves.

Raise the two beams up to a height where beams can be inserted into both sides of the joint at an angle, then slowly lower the joint as the beams slide in. Watch that your fingers do not get pinched at the joint openings.

More information: Joint insert

The restrainer strap must be installed with the welding seam facing downward (facing to the ground). Incorrect installation of the strainer strap may cause the strap to break and even pool collapsing.

Click here to see the sizes we distribute.

Note: All figures are approximate.

The restrainer strap must be installed with the welding seam facing downward (facing to the ground). Incorrect installation of the strainer strap may cause the strap to break and even pool collapsing.

The ground is not totally level. If this is the only area to set up the pool then a level must be used. The pool must be re-levelled and if the ground is not concrete such as asphalt, lawn or earth, you must place a piece of either pressure treated wood or concrete bricks, size 15" x 15" x 1.2", under each leg flush with the ground. The u-shaped side supports must be placed in the centre of the pressure treated wood with the wood grain perpendicular to the leg support.

Intex distributes a solar cover for the 274cm x 549cm and 732cm  x 366cm rectangular frame pool, but solar covers are not available for other sizes of rectangular and oval frame pools.

Before removing the horizontal beams from the pool liner, please make sure the pool is completely empty, and the vertical legs or U-shape side supports have been disassembled and removed from the beams.
During the removal of the legs and U-shape side supports, shake the vertical legs or U-shape side supports from the horizontal beams. This will reduce the tightness between sleeve and beams, therefore the horizontal beams can slide out easier.
1. Pull the sleeve from the holes on the sleeve, and try separating it from the beam. Repeat this along the sleeve. Don't use water or soap as it will cause a suction effect between the sleeve and the beam.
2. Grasp the beam edge and rotate the beam left and right (back and forth) while pulling the beam out. The left and right rotation will help facilitate the removal of the horizontal beam.
Next season, before setting up the pool, please spread some baby powder (do not use corn powder) over the horizontal beam during assembly which will make it easy to disassemble when you restore the pool.

For more information, see How to remove the horizontal beams from the liner sleeve

With two adults setting up the pool, have one person hold up the liner while the second person slides the metal beams through liner sleeves.

We distribute the following sizes: The size of prism frame pool

We distribute the following sizes: Rectangular Prism Frame Pool Size

Before removing the horizontal beams from the pool liner, please make sure the pool is completely empty, and the vertical legs or U-shape side supports have been disassembled and removed from the beams.
During the removal of the legs and U-shape side supports, shake the vertical legs or U-shape side supports from the horizontal beams. This will reduce the tightness between sleeve and beams, therefore the horizontal beams can slide out easier.
1. Pull the sleeve from the holes on the sleeve, and try separating it from the beam. Repeat this along the sleeve. Don't use water or soap as it will cause a suction effect between the sleeve and the beam.
2. Grasp the beam edge and rotate the beam left and right (back and forth) while pulling the beam out. The left and right rotation will help facilitate the removal of the horizontal beam.
Next season, before setting up the pool, please spread some baby powder (do not use corn powder) over the horizontal beam during assembly which will make it easy to disassemble when you restore the pool.

How to remove horizontal beams from the liner sleeve

On pools 15' in diameter and smaller, Intex's pool heater (item number 56684) can be used.

Count the number of legs. Example: 12' = 12 legs, 15' = 15 legs, 18' = 18 legs.

The ground is not totally level. If this is the only area to set up the pool then a level must be used. The pool must be re-levelled and if the ground is not concrete such as asphalt, lawn or earth, you must place a piece of either pressure treated wood or concrete bricks, size 15" x 15" x 1.2", under each leg flush with the ground. The u-shaped side supports must be placed in the centre of the pressure treated wood with the wood grain perpendicular to the leg support.

Raise the two beams up to a height where beams can be inserted into both sides of the joint at an angle, then slowly lower the joint as the beams slide in. Watch that your fingers do not get pinched at the joint openings.
More information: Joint insert

With two adults setting up the pool, have one person hold up the liner while the second person slides the metal beams through liner sleeves.

The restrainer strap must be installed with the welding seam facing downward (facing to the ground). Incorrect installation of the strainer strap may cause the strap to break and even pool collapsing.

If the area is grass, the ground must be prepared for installation. We suggest you dig and level the ground by pouring a layer of 2" concrete. If you don't want to concrete your ground, you must hire a contractor for the ground preparation (see owner's manual).

No, due to unique filter pump fittings the Sequoia Spirit is available only in a set.

The ground area where the pool is to be set up must be absolutely flat,level and stable. Do not set up the pool on a slope or inclined surface.
The ground surface must be compacted and firm enough to withstand the pressure and weight of a fully set up and filled pool. Do not set up the pool on mud, sand, soft or loose soil.

Do not set up the pool on a deck or platform.
NOTE: The pool requires at least 4 feet of space all around pool from objects that a child could climb on to gain access to the pool.

No. It is an extrusion panel, made of plastic. The plastic construction makes the enclosure easier to set up and reduces maintenance when compared to similar wooden enclosures while giving you the look of real wood.

We distribute 478cm x 124cm.

Once ground is prepared; no extra tools are required for sequoia spirit installation. Two bolt wrenches are included for you to complete the whole installation.

No, we don't sell the panel in pack separately.

Before removing the horizontal beams from the pool liner, please make sure the pool is completely empty, and the vertical legs or U-shape side supports have been disassembled and removed from the beams.
During the removal of the legs and U-shape side supports, shake the vertical legs or U-shape side supports from the horizontal beams. This will reduce the tightness between sleeve and beams, therefore the horizontal beams can slide out easier.
1. Pull the sleeve from the holes on the sleeve, and try separating it from the beam. Repeat this along the sleeve. Don't use water or soap as it will cause a suction effect between the sleeve and the beam.
2. Grasp the beam edge and rotate the beam left and right (back and forth) while pulling the beam out. The left and right rotation will help facilitate the removal of the horizontal beam.
Next season, before setting up the pool, please spread some baby powder (do not use corn powder) over the horizontal beam during assembly which will make it easy to disassemble when you restore the pool.

How to remove horizontal beams from the liner sleeve

With two adults setting up the pool, have one person hold up the liner while the second person slides the metal beams through liner sleeves.

Two possible causes:
1. The pool is not set up on firm, level ground.
2. The bottom cap does not align with the pool leg cap.

Two strainer valve caps are included to prevent water from leaking as you fill the pool prior to assembling the Sequoia Spirit. Just insert the two caps into the strainer before filling the pool with water.
Note: Remember to remove the strainer valve caps before using the pool and pump.

The ladder used for this pool is 52" Intex ladder; it is included in the set.

For safety reasons the pump enclosure box is not provided to prevent young children using it as a step to access the pool unauthorized when they are not supervised.

When the ground is prepared, it should take less than 2 hours for a team of two people; and approximately one hour for a team of three.

Possible causes are:
1) Inclined ground condition. Please follow the ground preparation instructions in the owner's manual.
2) Incomplete components. Please check with Parts List and Reference in the owner's manual. If any components are missing, please contact Intex service centre.
3) Incorrect assembly. Please follow the Set Up Instructions in the owner's manual. You must fill the pool with water before assembling the wood grain enclosure.

Long term exposure to sun and UV light will cause the white spot discoloration on the top panels' surface. It's very important to cover the pool when it's not in use or occupied.

We distribute the following sizes: Wood-Grain Pools Size

The surface must be perfectly flat, solid and level. Pay close attention to the pool's stability and levelness in the early stages of filling your pool up with water. If after about an inch of water is accumulated, and the water is not spreading out evenly, or the pool appears to be bulging to one side, stop filling the pool, drain the water, and select a new level site. If the pool is set up on a slope, the pool will be lopsided and can collapse causing personal injury or property damage.

No. Sand has a tendency to shift, therefore causing the pool to lean to one side and creating stress on the pool frame. The legs of the pool will also sink into the sand and the pool will become unstable and possibly collapse causing personal injury or property damage.

Yes, as long as the pool location allows you to secure all doors and windows. A ground cloth placed under the pool is highly recommended. Do not drag liner across concrete as abrasions may cause holes. Surface must be flat, level and stable.

Laminated PVC which is made with 3 separate layers of material for extra strength and durability - two outer layers of heavy gauge PVC laminated to an inner layer of polyester mesh for extra reinforcement.

Two or more hours, depending on pool size, hose size and water pressure. Remember to observe the fill up process for several minutes to make sure that the pool is filling evenly and the water surface is level inside the pool.

Due to variations in ambient temperature, PVC parts may become stiffer or softer. To facilitate the connection of the hoses to the black protruding hose connectors on the pool wall, you may use soapy water solution (mix 6 drops of dish detergent in 1/2 a cup of water) to lubricate the hoses and the black protruding hose connectors. Continue installation per owner's manual. Do not use lubricants such as machine oil, industrial oil, or house grease.

No. The ground must be flat, solid, level and stable. If the pool is set up on ground that is not level the water will shift to one side, create stress on the pool frame and the pool will become unstable and possibly collapse causing personal injury or property damage.

For easy set pools, to the bottom of the inflated ring. Do not overfill, as this may cause the pool walls to become unstable and possibly result in injury or property damage from the water flowing over the pool wall while in use.

For frame pools, up to the fill line, which is approximately 90% full. Check your owner's manual or pool box for the drawing that shows the exact fill line.

See The Position of Hydro Aeration System

It varies across the world. Contact your local water company for cost information.

Laminated PVC which is made with 3 separate layers of material for extra strength and durability - two outer layers of heavy gauge PVC laminated to an inner layer of polyester mesh for extra reinforcement.

It depends on the package purchased. Be sure to read the retail box prior to purchasing.

Pull the bottoms of the side supports out away from the liner to make the straps taut. Also, before filling be sure the top beams of the pool are completely level.

With two adults, it is best to put the frame together starting with one end, pinning the side supports in the corners first, and then proceeding to pin the beams one side at a time.

When the pool frame is completely assembled, the pool side walls and frame structure will lean inward. Make sure there are no wrinkles on the floor of the pool and that you have pulled the bottoms of the side supports out away from the liner to make the straps taut. As the pool is filled with water, the pool sides and frame will slowly move outward to where the pool sides and frame are vertical. Do not be concerned if the sides move further inward in the early stages of filling the pool: the pressure exerted by the water when the pool is completely full will push the sides out to their proper alignment.

Keep sharp objects out of the pool or from underneath the pool. Clean the inflatable ring after each use with a damp cloth, and cover the pool when the pool is not in use with a pool cover. Maintain proper pH levels and keep the pool sanitary and clean.

Yes. Contact your local pool supply store for information on water treatment and provide the estimated number of gallons of water in your pool. Also the Intex Krystal Clear Saltwater Systems will keep your pool clean from algae and bacteria.

Yes, for hygienic purposes we recommend a filter pump be used with all INTEX 8' or larger above ground pools.

The pump and filter alone will not prevent algae from growing in pool water; this can only been done by maintaining proper chlorine and pH levels at all time. Purchase an Intex Krystal Clear Saltwater System through Ideal Sources.

No. Intex above ground pools will collapse under the weight of ice and snow, and the PVC walls will be damaged.

It is not possible to prevent grass or lawn damage under the pool. Keep this in mind when selecting your site for set up. Keep concrete as dry as possible by mopping up splashed water to minimize fungal growth, especially in shaded areas.

our pool can be easily emptied and stored in a safe place during the winter. However, many people choose to leave their pool up year round. In areas where freezing temperatures occur, there is risk of ice damage. It is recommended to drain, disassemble and store the pool in a safe place when temperatures drop below 32 degrees Fahrenheit. See "How To Drain Your Pool" section.

Clean pool water thoroughly (If Easy Set Pool make sure the top ring is properly inflated).

Remove the skimmer (if applicable) or any accessories attached to the threaded strainer connector. Replace strainer grid if necessary. Be sure all accessories parts are clean and completely dry before storage.

Plug the Inlet and Outlet fitting from the inside of the pool with the plug provided (sizes 10' and 12'). Close the Inlet and Outlet Plunger Valve (15', 18', and 24').

Remove the ladder (if applicable) and store in a safe place. Be sure the ladder is completely dry before storage.

Remove the hoses that connect the pump and filter to the pool.

Add appropriate winter chemicals. Consult your local pool dealer as different regions vary greatly.

Cover pool with Intex Pool Cover. IMPORTANT: INTEX POOL COVER IS NOT A SAFETY COVER.

Clean and drain pump, filter housing and hoses. Remove and discard old filter cartridge (keep a spare cartridge available for next season).

Bring pump and filter parts indoors and store in a safe and dry area, preferably heated.

STORING POOL FOR WINTER

After draining pool, dry pool liner completely (100%). Sprinkle talcum powder on liner to prevent vinyl from sticking together and to absorb any water you may have missed.

Roll pool liner to avoid creases and relocate to storage area. Place it in original carton if you saved it.

Keep all small parts together with filter pump, manual, and pool, and then place in an area that will remain at room temperature throughout the storage season.

1. Improved water circulation and filtration
2. Improved water clarity
3. Increased negative ions at the water surface

Water condition varies from country to country, states, region, and within specific zones and areas. In some regions the water could be "hard water", this is because the water contains excessive minerals, such as calcium and magnesium, thus causing the water to adopt a milky colour. Check your local pool supply store for advice on water treatment and balance.

Mild soap and water. Thoroughly rinse and make sure it is completely dry before storing.

The pump and filter alone will not prevent algae from growing in pool water. This can only been done by maintaining proper chlorine and pH levels at all time. You can purchase an Intex Krystal Clear Saltwater System through Ideal Sources.

Excessive or concentrated chemicals may cause damage to any pool, its parts and to the user.

Yes, in some cases certain types of hardy grass such as Bermuda or St. Augustine can grow through the liner. Before setting up your pool, it is recommended that you clear the area of these types of hardy grasses. Intex will not be held responsible for grasses that may grow through the ground cloth and/or pool liner, as this is not a manufacturing defect. A ground cloth or tarp may be helpful in preventing this from occurring.

It depends on usage and chemical balance. If it is properly filtered and chemically balanced, it should last through the summer season. You can reduce the need for water changes by keeping your pool covered when not in use, testing the water regularly to ensure proper chemical balance, operating the pump for an adequate number of hours each day, keeping the filter pump cartridge clean, and replacing the cartridge when needed.

1. Remove the cap from the drain valve on the outside of the pool wall.
2. Attach the female end of the hose to the hose adapter.
3. Place the end of the hose in an area where the water can be safely drained.
4. Screw the hose adapter to the drain valve. Note: water will start to drain immediately.
5. Disconnect hose adapter when finished.
6. Replace drain plug on the inside of pool for storage.
7. Replace drain cap on outside of pool.
8. Be sure pool liner is completely clean and dry before long-term storage.

All PVCs degrade over prolonged exposure to excessive sunlight. Intex pools are manufactured with UV inhibitors to delay the degradation caused by sunlight.

Empty the pool, use a soft brush, mild detergent and water to remove algae stains from the pool liner. Thoroughly rinse and dry before refilling or storage.

It depends on where you live. It is not recommended to keep your pool up if your temperature falls lower than 0 degrees Celsius or 32 degrees Fahrenheit. The pool may freeze and crack the vinyl walls.

Remind your family and friends to always hose or rinse off any dirt or tanning oil from their hands, feet and body prior to entering the pool. Use the Intex pool cover to keep your pool covered all the time when not in use. This will help keep the wind and the other elements from depositing dirt and debris in your pool.

Yes. All parts for the frame pools are replaceable. If you would like to purchase one you can do so through Ideal Sources.

The repair kit provided with your pool can not be used underwater. The area to be repaired must be clean and dry for the patch to properly adhere. Intex does offer an underwater patch kit that can be used to repair holes below the waterline without draining the pool. Visit www.intexcorp.com to purchase the underwater repair kit.

Yes. Small tears or holes can be repaired with the enclosed repair kit. The surface should be clean and dry before affixing the patch.

Yes. Small tears or holes can be repaired with the enclosed repair kit. The surface should be clean and dry before affixing the patch.

You should always have standard safety equipment on hand in the immediate pool area. Recommended items are (but not limited to) an approved ring buoy with reinforced rope, a standard first aid kit, a blunt ended metal or hard plastic rescue pole, emergency telephone numbers of local authorities, and emergency procedure information.

Some cities and towns require owners of certain types of pools, based on size and depth to fence the area where the pool is located. Check your local ordinance.

Excessive use of pool chemicals can cause the colour of the inside wall printing to fade away faster, like a heavy chlorinated public swimming will cause a bathing suit colour to fade.

No. Dogs, cats and all other household pets should be kept away from the pool to avoid possibly becoming trapped inside, and to protect the structural integrity of the pool. (There is a risk of the sidewalls and inflatable ring becoming punctured by pet claws and teeth.)

See attached table.
Note:
For consumers who are using 520R/530R/FP621/FP622 model filter pumps, you would need an additional Cartridge Support (#10499) in order to use the new filter cartridge 59905.

Types of Filter Cartridges

See attached file
Filter Pumps SPEC

Yes, you can upgrade your filter pump to a larger model. Make sure the hose fittings are compatible. There are two (2) hose sizes, model 603/604/637/637R/638/638R use 1-1/4" (32mm) hose size (part# 10116 or #11149), and model 635T/636T/633T/634T/FP621/FP622/SF10110/10220/SF15110/15220/SF20110/20220/CG Model 8111 use 1-1/2" (38mm) hose size (part# 11009). You will need two (2) hose adaptors B (part# 10722) when upgrading from 1-1/4" (32mm) to 1-1/2" (38mm) hose fittings. The flow rating of any replacement filter must not exceed the maximum flow rating of the strainer grid on the suction side of filtration system. The maximum flow of the strainer grid is embossed on the strainer grid.
Adaptor installation instruction

We recommend circulating the entire pool water once every day; refer to the table attached or the instructional DVD video for operating time. You may extend the operating hours depending on water, ambient conditions and heavy pool usage.
Note: we do not suggest operating the pump for more than 8 hours per day.

Table of operating hours of INTEX filter pumps for INTEX Pools

No, due to various local, state, national and international standards, the filter pump is not to be operating if pool is in use and/or occupied, although it is safe and has complied with UL, CSA, ETL, and EN safety standards.

Yes, the pump is designed to be used with INTEX vacuum system (#58947/58948/ 58949/18947/18948/18949) only. 58947/18947 and 58949/18949 require a minimal flow of 800 gph (3028 lph), and 58948 requires a minimal flow of 2,000 gph (7,570 lph).

Yes, for hygienic purposes we recommend a filter pump be used with all INTEX 8' or larger above ground pools.

Estimated filter pump life is approximately 2,000 hours, which is about 3 summer seasons of normal usage.

See Trouble Shooting Guide in the Owner's Manual. Also check the filter cartridge. If it is dirty the water flow will be much less powerful. Replace the cartridge. Also, check the hoses for any pinholes causing water leakage. And check for debris caught in the grating where the hose connects to the filter pump. The hose clamps may also be loose.

Depending on usage and water conditions, it is recommended that the cartridges be replaced at a minimum of 2 week intervals. The filter cartridge should be removed and checked at least once a week. It can be partially cleaned by rinsing off with a garden hose and brush. If it still appears to be dirty, it should be replaced immediately.

The model of the pump can be located on a grey or silver coloured sticker on the side of the system. The label will say "Krystal Clear Model" and there will be a model number next to that.

25 feet (7.62 meters) long for 110V-120V AC in North America.

Yes, the filter pump comes with a limited written warranty included in your Owner's Manual which covers all manufacturing defects in material and workmanship.

GFCI (Ground Fault Circuit Interrupter) is a device that protects people from serious injury due to electric shock.
GFCI's constantly monitor electricity flowing in the circuitry. If the electricity flowing into the circuit differs by even a slight amount from that returning, the GFCI will quickly shut off the current flowing through that circuit.
The advantage of using a GFCI is that it can detect even small variations in the amount of current flowing through an electrical product, even amounts too small to activate a fuse or circuit breaker. GFCI's work quickly, so they can help protect consumers from severe electric shocks and electrocution while most common circuit breakers take far too long to stop the flow of electricity.

Occasionally, petroleum jelly may be applied to the "O-Ring" located underneath the top filter cover to minimize seal cracking. Check hoses for leaks and replace if needed. Also make sure you've cleaned or replaced filter cartridges as recommended in the Owners Manual.

No. With proper chemicals and filter cartridge replacement, the pump will keep the pool clean from suspended water particles. A pool vacuum should be used to clean the walls and bottom of the pool. Additionally the INTEX KRYSTAL CLEAR TM Saltwater System and maintenance kits will keep your pool clean from algae and bacteria. Depending on the local characteristics of your water condition, it may be desirable to add water softeners, clarifiers, or algaecides.

No. The pump is not designed for this purpose.

Yes, depending on the model, INTEX filter pumps meet UL, CSA, ETL, EN and AS/NZ Standards.

110-120V (depending on models), single phase AC. (Which is normal household electricity).

Yes, please call Ideal Sources or contact us here.

Remove and clean with fresh water and dry all components including hoses. Coat the seals, O-Rings and washers with petroleum jelly (see Owner's Manual for detailed instructions). Store the device and accessories in a dry, indoor storage area preferably between 32 degrees Fahrenheit (0 degrees Celsius) and 104 degrees Fahrenheit (40 degrees Celsius). The original packaging can be used for storage.

Yes. The GFCI/RCD should be installed by a licensed electrician.

Yes.

No. This will invalidate the filter pump warranty and INTEX will not be responsible for any consequences that might result from opening the motor housing for any reason. Personal injury may result if reassembly is done improperly.

No. Mainly because of the electrical connections' location to the water chamber, and the fact that improper repair may result in electrocution, injury and/or death.

No.

No, however the valves need to be closed for filter cartridge replacement.

Due to variations in ambient temperature, PVC parts may become stiffer or softer. To facilitate the connection of the hoses to the black protruding hose connectors on the pool wall, you may use soapy water solution (mix 6 drops of dish detergent in 1/2 a cup of water) to lubricate the hoses and the black protruding hose connectors. Continue installation per owner's manual. Do not use lubricants such as machine oil, industrial oil, or house grease.

Models 520R/530R (#58621/58622) and FP621/FP622 (#56621/56622) need to use the filter cartridge support in order to use 59905 filter cartridge.

The two ratings relate to different methods of measuring the flow of water from the pump. The Pump Flow Rate is a measurement widely used in the industry by manufacturers to rate the flow of water directly from the pump. This measures the pump's true capacity to move water.
The System Flow Rate measures the amount of water that the pump moves when it is hooked into a pool system and has to push water through several hoses, suction fittings, filter cartridges and even against the force of gravity when the water is pushed from the filter back up to the pool. For reference, the strainer grids in your pool are always rated in terms of the System flow rate, since they are part of the pool system. Because of the extra force required, the System Flow Rate will always be less than the Pump Flow Rate.
All Intex pools take this difference into account, and the pump that comes with your pool is designed to easily keep your pool water clean and sparkling. The strainer grids rated in terms of the system flow rate.

Review the Trouble Shooting Guide in your Owner's Manual.

Keep all debris out of pool (keep covered) with a debris pool cover, and maintain the proper pH balance and chlorine level.

Yes, it can be, but in the interests of hygiene we recommend replacing it with a new one.

No, the pump is to be returned to INTEX, freight prepaid at the consumers expense. INTEX will pay the cost to send a replacement pump. Please contact Intex Consumer Service for instructions at (800) 234-6839. (See Owner's Manual Limited Warranty). (US/Canada)

No. A coin can be used to tighten the hose clamps.

No. The 0.63cm gap or the two dents are mould-tooling marks (see attached pictures). Water leakage is mainly caused by a missing O-ring, the O-ring is not sitting properly and/or cartridge cover or collar not properly secure and tighten.

Please check the attached file for troubleshooting.

Troubleshooting

See attached file
Reference table

No.

Leaking is caused when the air jet valve inner seal is broken or dirty due to air pollution.
Turn on the pump so that the water will not leak. Unscrew the air jet valve to check if the seal is deformed or missing. Clean the air jet valve with water. Replace the air jet valve if problem persists. Place the valve cap on the leaking air jet valve to stop the leaking when pump is not operating, while waiting for the new air jet valve replacement.
It is normal if there is some water dripping while the pump is off or the aeration system hasn't been used for a long time.

No. After the pool has been filled with water, air can be released from the top of the filter chamber and then the motor can be turned on. See instruction in Owner's Manual.

Yes, the pump is designed to be used with INTEX vacuum system (#58947/58948/ 58949/18947/18948/18949) only. 58947/18947 and 58949/18949 require a minimal flow of 800 gph (3028 lph), and 58948 requires a minimal flow of 2,000 gph (7,570 lph).

Keep all debris out of pool (keep covered) with a debris pool cover, and maintain the proper pH balance and chlorine level.

No.

Sand filtration system requires less cleaning and maintenance of the filtering media compared to cartridge type, and is more cost effective. While filter cartridges have to be replaced approximately every two weeks, the sand in the INTEX Sand Filter needs to be replaced only once every five years.

Please see the following table or refer to the owner's manual for more details.
Recommended quantity of sand

The sand filter pump system is suitable for residential above ground pool types with a volume of water up to 94,625 litres or 25,000 gallons.

Due to variations in ambient temperature, PVC parts may become stiffer or softer. To facilitate the connection of the hoses to the black protruding hose connectors on the pool wall, you may use soapy water solution (mix 6 drops of dish detergent in 1/2 a cup of water) to lubricate the hoses and the black protruding hose connectors. Continue installation per owner's manual. Do not use lubricants such as machine oil, industrial oil, or house grease.

Small particles such as dead algae will sometimes be too small for the filter to remove easily. A Cellulose Fiber may be used to enhance the filter efficiency, follow the Cellulose Fiber's directions. Also, make sure to backwash the system every week, as this help to clean the sand and keep the system running efficiently.

INTEX distributes one size of sand filter pump with the following specification:
Specifications of INTEX Sand Filter Pumps

INTEX sand filter control valve has 6 functions and a neutral (N) position for long term storage or winterization. See attached table:
The 6 way valve functions

Leaking is caused when the air jet valve inner seal is broken or dirty due to air pollution.
Turn on the pump so that the water will not leak. Unscrew the air jet valve to check if the seal is deformed or missing. Clean the air jet valve with water. Replace the air jet valve if problem persists. Place the valve cap on the leaking air jet valve to stop the leaking when pump is not operating, while waiting for the new air jet valve replacement.
It is normal if there is some water dripping while the pump is off or the aeration system hasn't been used for a long time.

Open the pre-filter cover, remove the O-ring and apply petroleum jelly or Vaseline over the O-ring, replace the O-ring and cover back. Make sure the cover is securely tightened by hand only.

Brand new filter media is typically pre-washed and should not require extensive backwashing. However the transportation process may cause excessive abrasion and create impurities of fine particles in the filter media which require an extended backwash cycle at the initial setup startup. Backwash until clean, clear water runs through the sight glass or drain outlet port, about 3 minutes.

Remove any cleaning or vacuuming accessories attached to the inlet/outlet fittings first and check the pressure indicator. If the pressure indicator is still in the yellow or red zone, backwash the sand media following the owner's manual instructions.

The most common media used is sand filtration. The recommended type is No. 20 grade silica sand, with specification of 0.45 to 0.85mm (0.018 to 0.033 inches) with a Uniformity Coefficient less than 1.75. Too fine of a grade of sand will clog too quickly, and too soft of a sand will break up and also cause clogging. Intex offers glass media as well, which is a better cleaning solution than sand. The particle size is 0.4 to 0.8mm.

GFCI (Ground Fault Circuit Interrupter) is a device that protects people from serious injury due to electric shock.
GFCI's constantly monitor electricity flowing in the circuitry. If the electricity flowing into the circuit differs by even a slight amount from that returning, the GFCI will quickly shut off the current flowing through that circuit.
The advantage of using a GFCI is that it can detect even small variations in the amount of current flowing through an electrical product, even amounts too small to activate a fuse or circuit breaker. GFCI's work quickly, so they can help protect consumers from severe electric shocks and electrocution while most common circuit breakers take far too long to stop the flow of electricity.

No. Playground sand and sand from the beach or other natural sources will contain impurities and not be uniform in granular size. You must purchase the recommended type of sand for the sand filter system. Sand is available from pool supply stores and many mass merchandisers. Using the incorrect type of sand will cause the system to malfunction and void it's warranty.

It has a limited warranty of two (2) years from the date of the initial retail purchase. Keep your original sales receipt with Owner's Manual, because proof of purchase will be required and must be accompanied with warranty claim.

110-120V (depending on models), single phase AC. (Which is normal household electricity).

Under normal operating conditions, residential filters should change the sand every 4 to 5 years. In areas with high air contaminants such as dust, leaves or any condition that requires frequent backwashing, the sand may need to be changed every 2 to 3 years.

For a safe handling, some precautionary instructions must be observed. Avoid creating dust when handling, using or storing crushed glass filter media. Always use respiratory protection, eye protection and wear gloves when handling. If sweeping up spilled material, dampen with water to avoid airborne dust formation. Pour material slowly into tank. If lung irritation occurs, move to fresh air and consult a doctor. If eye irritation occurs, flush eyes with fresh water for at least 15 minutes. Consult doctor if irritation persists.

Six-way valve and tank doesn't seal well will result in water leaking. Check the tank O-ring and clamp to see if they are in place or tight enough. Make sure there is no sand under the centre pipe hub, then place the centre pipe hub into the tank. After filling the sand, clean the groove around the top of the tank where the seal is located, then place the tank O-ring in the groove. Contact the service center if the water is still leaking.

Leaking between tank and six way valve

Yes. The GFCI/RCD should be installed by a licensed electrician.

Turn off and unplug pump. Remove the flange clamp, open the 6-way valve cover and make sure the tank O-ring is sitting properly on the tank groove and free of sands or debris. Replace all the components back and tighten the flange clamp bolt securely with the wrench supplied.

This is an indication that the internal diverter gasket and/or O-ring of the 6-way valve is worn out or torn, and may need to be replaced. Please contact INTEX service station listed on your Owner's Manual for replacement.

The pressure gauge should drop to zero "0" when the motor is turned off. If it is faulty contact your INTEX Consumer Service Centre to replace it.

Prior to vacuuming, insure no air is trapped in the vacuum hose. You will lose suction if any trapped air gets pulled into the sand filter. Please check the attached troubleshooting guide.
Sand Filter Pump little suction

If the six-way valve and tank is not properly sealed, it will result in water leaking. Check the tank O-ring and clamp to see if they are in place or tight enough. Make sure there is no sand under the centre pipe hub, and then place the centre pipe hub into the tank. After filling the sand, clean the groove around the top edge of the tank where the O-ring sits, and then place the tank O-ring in the groove.

Every 8 or 9 years under normal operating conditions.

The two ratings relate to different methods of measuring the flow of water from the pump. The Pump Flow Rate is a measurement widely used in the industry by manufacturers to rate the flow of water directly from the pump. This measures the pump's true capacity to move water.
The System Flow Rate measures the amount of water that the pump moves when it is hooked into a pool system and has to push water through several hoses, suction fittings, filter cartridges and even against the force of gravity when the water is pushed from the filter back up to the pool. For reference, the strainer grids in your pool are always rated in terms of the System flow rate, since they are part of the pool system. Because of the extra force required, the System Flow Rate will always be less than the Pump Flow Rate.
All Intex pools take this difference into account, and the pump that comes with your pool is designed to easily keep your pool water clean and sparkling. The strainer grids rated in terms of the system flow rate.

Sand that is too fine will pass through the filter grid plate. Make sure only No. 20 grade Silica Sand (0.45 to 0.85 mm (0.018 to 0.033 inches) with a Uniformity Coefficient less than 1.75) is used. Also if the filter tank is not level, channelling can occur. If the sand bed is channelled, high water flow through the channelled area will break up the sand and allow it to return to the pool. Replace the sand with the correct type, size and amount, and ensure the filter tank is level. Refers to the owner's manual for details.

A residential sand filter system should be able to turn over the pool volume in approximately 8 hours. An undersized filtration system cannot keep up with the dirt and organic matter introduced into the pool. The INTEX Sand Filter is strong enough for even the largest INTEX pool, the 32'x16'x52" Rectangular Ultra Frame Pool.

No. A coin can be used to tighten the hose clamps.

See attached file
Reference table

Fine suspended particles may not be trapped in the filter bed but continue to be circulated in the pool giving the water a cloudy appearance and reducing visibility for bathers. This problem is more likely to occur in an outdoor pool due to the effect of the elements such as wind and rain.

The pool water is prone to collect windblown debris like dust, algae, spores, insects and foot borne materials like soil and grit. In order to remove this finely dispersed material the use of a flocculants is necessary.

This is a chemical which is added to the pool water and causes the particles to group together to form larger particles (flocks) which become big enough to be caught by the filter media and removed from the water. It should be stressed that flocculants must be used correctly at the recommended dosage rates and this is best achieved by dosing continuously by means of a dosing pump.

Supplier's instructions must be followed. Over flocculation can result in cloudy water, because the flock has nothing to bind to.

Yes. It includes two hoses of 38mm (1.5in) diameter, two plunger valves fittings and two adaptors B to fit smaller size pools with 32mm (1.25in) diameter hose fittings. If used with other brands of swimming pools, additional fittings will be required.

The water from the pool flows through the pre-filter, up through the control valve, down through the sand filter media, up through the riser tube in the centre and out through the control valve back to the pool. Particles and contaminates in the pool water are trapped in the sand and clean water is returned into the pool.

Please check the attached file for troubleshooting.
Troubleshooting

Occasionally, petroleum jelly may be applied to the "O-Ring" located underneath the top filter cover to minimize seal cracking. Check hoses for leaks and replace if needed. Also make sure you've cleaned or replaced filter cartridges as recommended in the Owners Manual.

You may wish to add other chemicals to your pool water, depending on the local characteristics of your water supply. It may be desirable to further soften your water, or add clarifiers or algaecides. However, in many instances, additional chemicals are not needed.

If you add other chemicals to the water, there will be no impact on the salt in your pool. Check your local pool supply stores who usually understand local water conditions, for further information.

If alarm code 90 is displayed on your LED screen, it means the flow sensor has detected low water flow or even no water flow within the unit.

There are several things you may need to check and do:

• Ensure the pool pump is on and running.
• Ensure the plunger valves on the pool (if any) are opened.
• Ensure the filter cartridge, cell and debris screen are clean from debris and dirt.
• Ensure the flow sensor (especially the hinge) is clean. See Owner's Manual.
• Release all trapped air (if any) in the circulation line hose.
• Check the direction of water inlet and water outlet hose. Reverse the hoses if incorrectly connected.
• Check if the flow sensor is loose or not connected properly. If not, please plug the flow sensor firmly into the flow sensor receptacle.

If code 90 still appears despite above steps, there might be a flow sensor failure. Please contact INTEX Service Center for replacement.
NOTE: Always turn the power off and disconnect power cord before cleaning and servicing.

The INTEX Saltwater Systems are designed to operate with a minimum amount of maintenance, however, some steps are necessary for better performance:
a). Check and clean the filter cartridge of the filter pump regularly, replace it if necessary.
b). Inspect the electrolytic cell and the cell cover every month for scales. , You can clean it with kitchen grade vinegar. See Owner's Manual for cell cleaning instruction. It might require more frequent inspection in a hard water region.
c). Check and clean the flow sensor regularly.
d). Maintain the proper water chemistry, especially the pH and total alkalinity.
How to clean cell

The Saltwater System should be run every day, just as the filter pump should be run everyday. The length of time that the Saltwater System should run will depend on your local conditions, including temperature, rainfall, size of pool, and number of swimmers using the pool. See Owner's Manual for operating time table list.

It is possible to run the system for a longer period of time than is necessary. However, because chlorine is unstable and dissipates over time due to UV light exposure (which is why pool owners must constantly go to the store, constantly purchase, and continually add standard chlorine to their pools), if you happen to run your Saltwater System too long, you can simply begin running it for a shorter period the next day, and your pool will be fine.

The best way to determine the optimal length of time to operate your system is to experiment with different operating lengths of time, and to test the amount of chlorine in your pool using the chlorine test strips provided by INTEX. See Owner's Manual for operating time table list.

When the "Boost" button is pressed, the LED screen will show code "80". This will boost the copper ion production in order to reach the required level per owner's manual. To cancel the boost cycle, press and hold the "Boost" button for 5 seconds until the indicator is off.

If alarm code 92 displayed on your LED screen, it means a high salt level has been detected.

There are several things you may need to check and do:

• Test the salt level first with Test Kit, drain approximately 20% of the pool water and refill with fresh water. See attachment
• If code 92 still appears despite the above step, there might be a electrolytic cell failure. Please contact INTEX Service Center, and replace the cell if needed.

NOTE: Always turn the power off and disconnect power cord before cleaning and servicing.

92 alarm

The INTEX Saltwater Systems work very quickly, and will immediately begin eliminating bacteria and algae from pool water. However, the exact amount of time needed to transform dirty, dangerous pool water to safe, clean, clear, fresh pool water will depend on a number of factors including how dirty the pool water is to start with, the size of the pool, and the temperature of the outside air.

Usually, the saltwater system will clear "green" water in 5 days. If the pool remains "green" after 5 days, please check the chlorine concentration in the pool water, increase the operation hours or shock the pool water if necessary.

Chlorine output can be increased by:
a) Increasing the Intex Saltwater System's operating time per day.
b) Increasing the salt content in the pool water or in the saltwater tank (depending on which Intex Saltwater System is being used) to the appropriate level. Test the salt level with a saltwater Test Kit, and adjust as needed.
c) Removing the cell for inspection, and cleaning it if necessary.

Salt is added directly to the pool water at the rate of 25 pounds per 1,000 gallons or 3 kg per 1,000 liters of water. Salt comes in 10 to 30 kg bags, and is available at most home supply, pool supply, plumbing supply, and even many grocery stores. Do not use iodized salt. See Owner's Manual.
Note: Do not add salt directly into the wall mount surface skimmer.

Common salt (sodium chlorine) is made up of two elements; sodium and chlorine. Salt water passes through the system's electrolytic cell to produce natural chlorine, which is then dissolved instantly in the water. This continuous process destroys bacteria, algae, and oxidizes other organic materials in the pool. Ozone is produced by passing air through a high voltage electrical discharge, or corona. Air passes through the corona which causes the O2 bond to split, freeing two O1 atoms which then collide with other O2 molecules to create ozone (O3).

Remove and clean with fresh water and dry all components including hoses. Coat the seals, O-Rings and washers with petroleum jelly (see Owner's Manual for detailed instructions). Store the device and accessories in a dry, indoor storage area preferably between 32 degrees Fahrenheit (0 degrees Celsius) and 104 degrees Fahrenheit (40 degrees Celsius). The original packaging can be used for storage.

The iodine in iodized salt will produce a yellow tint to the pool water and cause the electrolytic cell to deteriorate.

No. The amount of salt in your pool is less than one tenth the level of salt in the ocean so you will not feel, taste, see, or smell any salt in your pool.

What you will feel is soft, clean, clear, fresh water minus the chemical taste and smell that most standard chlorine pools contain.

Because excessive calcium is present in pool water. You can drain about 20 to 25% of the pool water and add fresh water to decrease the calcium percentage. Visually inspect the electrolytic cell for scale build-up and clean the electrolytic cell if necessary.

The INTEX Saltwater System is designed for all INTEX pools, but to provide better sanitizing for pools over 15 feet, we recommend INTEX saltwater system Model 8110/8111(US/Canada) and/or 8220/8221(International).

The green indicator will turn on when the system starts producing chlorine, which will occur approximately 10 minutes after system is turned on.

Chlorine output can be increased by:
a) Increasing the Saltwater System's operating time per day.
b) Increasing the salt content in the pool water or in the saltwater tank (depending on which INTEX saltwater system is being used) to the appropriate level. Test the salt level with a saltwater Test Kit, and adjust as needed.
c) Removing the cell for inspection, and cleaning it if necessary.

The Saltwater System is able to work with small pools as long as the water flow rate of the filter pump meets the required minimum flow rate shown on the packaging and/or owner's manual. Follow the owner's manual instructions to calculate the required initial amount of salt and operating hours for small pools. Always check the chlorine level in the water before entering the pool with the 3-way test strips included.

It is possible to run the system for a longer period of time than is necessary. However, because chlorine is unstable and dissipates over time due to UV light exposure (which is why pool owners must constantly go to the store, constantly purchase, and continually add standard chlorine to their pools), if you happen to run your Ozone Saltwater System too long, you can simply begin running it for a shorter period the next day, and your pool will be fine.

The best way to determine the optimal length of time to operate your system is to experiment with different operating lengths of time, and to test the amount of chlorine in your pool using the chlorine test strips provided by INTEX. See Owner's Manual for operating time table list.

Cyanuric acid is a chemical that reduces the loss of chlorine in the water due to ultraviolet rays. To maintain the pool water clear and clean, and to maximize the performance of the device, add cyanuric acid to the pool. We recommend that the cyanuric acid level be maintained at approximately 1% of the salt, i.e. 100 Lbs (45 Kgs) salt x1% = 1 Lbs (0.45 Kgs) cyanuric acid.
If the pool water is dirty, filthy or grimy, DO NOT add chlorine stabilizer (cyanuric acid) as this will slow down the sanitation time of the device. Under this condition you must BOOST your pool water, refer to BOOST cycle steps. Once the pool water has been restored to clear and clean conditions you may add cyanuric acid.

Cyanuric Acid Table

Yes, it is the same product. The "Saltwater System" name describes more clearly the advantages of the product and eliminates confusion with traditional pool chemicals.

The INTEX Ozone Saltwater System will provide you with a number of important benefits:
First, the advantage of not having to use traditional packaged chlorine: Traditional packaged chlorine is a dangerous, unstable, hazardous chemical. The INTEX Ozone Saltwater System eliminates the problem by using salt, a natural substance, to electrolyze chlorine into the water.
Second, natural softened pool water: the level of salt in the pool water is so low that it is not noticeable. There is no salty taste, smell, or cloudiness in the water. However, there is enough salt in the water to provide a softening effect, just as homeowners often add salt to the water in their homes via water softeners to produce soft, soothing water.
Traditional packaged chlorine must be added to pool water frequently because it constantly degrades under sunlight and with use of the pool. This means that the pool owner has the constant expense, aggravation, and danger of buying, transporting, and adding packaged chlorine to their pool water. In addition, they frequently end up storing packaged chlorine in and around their home and garage, which might be a danger to family members.
An INTEX Ozone Saltwater System eliminates these problems and dangers. Unlike traditional packaged chlorine, the salt mixes with the water once and does not have to be constantly replaced.

The amount of ozone produced by an ozone generator is insignificant to the normal atmosphere we live in. When dissolved in water, ozone is extremely safe. Excess ozone quickly converts back to oxygen. Note: do not breathe concentrated ozone gas.

Yes. The GFCI/RCD should be installed by a licensed electrician.

No. The only replaceable part in the Saltwater Systems is the electrolytic cell. The life of the cell varies depending on water conditions, pool usage, and operating time of the saltwater system. The INTEX Saltwater Systems are designed with a self-cleaning cycle to maximize the life of the electrolytic cell. Routine maintenance (as described in the Owner's Manual) will further lengthen the life of the electrolytic cell.

Yes. The technology used in the INTEX Saltwater System has been used since 1974. In fact, over 90% of the pools in Australia use the same technology, and have been using it for decades. In the U.S., many in-ground pools use the same technology that INTEX uses - both residential and commercial pools.

However, in the past, salt water systems have typically cost many hundreds, even thousands, of dollars. INTEX, with its commitment to manufacturing and best value, has designed Saltwater Systems specifically for above ground pools, and backs them with a 2 year-long product warranty.

Scientific theory states that Ozone has a half life of about 22 minutes in water. In residential applications, ozone reverts back to oxygen in minutes (ozone breaks down faster in warmer water).

The salt will have no effect on the vinyl. In fact, because the salt and the chlorine produced by the Intex Saltwater System are much gentler than standard chlorine, it may be easier on the vinyl than standard pool water treated with standard chlorine chemicals.

The Saltwater System produces the sanitising agents that are responsible for eliminating bacteria and algae without the additional compounds found in packaged or liquid chlorine.

The chemical process is very simple. Salt and water are combined with a low-level electrical charge inside the Saltwater System to produce Sodium Hydroxide which converts to Hypochlorous Acid. Light, in the form of sunlight, converts the Hypochlorous Acid to Hydrochloric Acid, which then reverts back to salt and water.

When copper and HClO (Hypochlorous acid)/ClO- are released into the water, these positive, surface active ions are a potent biocide. The disinfection action takes place when the positively charged copper ions form electrostatic bonds on negatively charged areas of the microorganism cell walls.

This process means that the agents that eliminate bacteria and algae in the pool water are continuously produced in the Saltwater System, and when used up, revert back to plain, natural, salt and water in an ongoing cycle, never needing replacement.

Even though the water in your pool will evaporate, only the water is absorbed into the air. The salt remains in your pool. So you will need to add water occasionally, but not salt.

However, if water is removed or spilled out of your pool, obviously the salt in the water is also lost. So in this instance, depending on how much water is removed from the pool, some salt may have to be added. But under normal operating conditions, salt will not need to be added.

Yes. However, to ensure that there is nothing obstructing the water flow to the pump, skimmer, or Saltwater System, it is a good idea to visually check the pool before turning on any equipment, including the Ozone Saltwater System.

Ozone is very gentle to pools and equipment and will not damage plumbing fittings or pipes. Also in the dose required for excellent purification, ozone does not produce harmful fumes.

Occasionally, petroleum jelly may be applied to the "O-Ring" located underneath the top filter cover to minimize seal cracking. Check hoses for leaks and replace if needed. Also make sure you've cleaned or replaced filter cartridges as recommended in the Owners Manual.

GFCI (Ground Fault Circuit Interrupter) is a device that protects people from serious injury due to electric shock.

GFCI's constantly monitor electricity flowing in the circuitry. If the electricity flowing into the circuit differs by even a slight amount from that returning, the GFCI will quickly shut off the current flowing through that circuit.

The advantage of using a GFCI is that it can detect even small variations in the amount of current flowing through an electrical product, even amounts too small to activate a fuse or circuit breaker. GFCI's work quickly, so they can help protect consumers from severe electric shocks and electrocution while most common circuit breakers take far too long to stop the flow of electricity.

Insufficient chlorine output may happen due to:
1. Insufficient operating hours of the chlorine generator unit,
2. Insufficient (less than 2000ppm) salt level in pool water,
3. Chlorine loss due to intense sunlight exposure,
4. The bather load (pool occupancy) has increased,
5. Clogged or dirty electrolytic cell.

Buy and use INTEX 3-WAY Test Strips. 3-Way Test Strips can test the "Free Chlorine", "pH" and "Total Alkalinity" levels at the same time.

Salt is added directly to the pool water at the rate of 25 pounds per 1,000 gallons or 3 kg per 1,000 liters of water. Salt comes in 10 to 30 kg bags, and is available at most home supply, pool supply, plumbing supply, and even many grocery stores. Do not use iodized salt. See Owner's Manual.

Note: Do not add salt directly into the surface skimmer.

To ensure water flows into the filter tank make sure both the inlet and outlet have no vacuum or wall mount surface skimmer attached, and open the pre-filter cover to purge air out of the system. Tighten the pre-filter cover back in place after the sand filter system is filled up with water.

Yes. Ozone is one of the most effective bactericides.

All INTEX pool sets can be purchased with a combination Saltwater System & pool filter system.

In addition, a Saltwater System can be purchased separately for those pool owners who already have a pool filter system.

The INTEX Saltwater System will work for all above ground pools as long as the pump meets the minimum flow rate requirement. Since the operating cycle can be set for different operating hours each day, the system will work with all pool sizes under virtually any operating conditions.
In addition, the INTEX Saltwater Systems come with hose adaptors, so they can be used with all standard-size pool hoses and fittings.

Salt alone does not generate the chlorine in your pool water. It is the combination of the salt in the water, plus the low level electrical charge that takes place in the titanium-coated electrolytic cell in the Saltwater System that produces the algae and bacteria eliminating agents that purify the pool water.

The timer works automatically. After the operating time is set, the system will automatically turn itself back on in 24 hours (from the start time) to continue its daily chlorine production.

Use only sodium chloride (NaCl) salt that is at least 99.8% pure. In models 8110/CS8110, 8220/CS8220, 8230/CS8230, 8111/CS8111, 8221/CS8221, 8231/CS8231, CS15110, CS15220, CS15230, CS20110, CS20220, CS20230 (NOT IN MODELS 6110, 6220), It is also acceptable to use water conditioning salt pellets (the compressed forms of evaporated salt), but it will take longer for these to dissolve. Do not use iodized or yellow (yellow prussiate of soda) colored salt. The purer the salt, the better is the performance of the electrolytic cell.
INTEX does not recommend a certain brand of salt, however, salt can be purchased at pool stores, hardware stores, home supply stores, and some super markets.

Ozone oxidizes soap, deodorant, hair spray, cologne, makeup, perfume, body lotion, hand scream, sun tan lotion, saliva and urine. In addition, ozone kills pathogenic bacteria, germs and viruses. Ozone takes care of the big job of oxidizing all these organic contaminants.

Ozone frees up the combined chlorine, thus leaving the chlorine free to provide a residual. Ozone ultimately enhances the performance of chlorine.
Less chlorine will be needed to maintain a residual. Commonly, ozone reduces chlorine use by 50-90 percent.

The quality of water will be dramatically better with the combination of ozone and chlorine than with chlorine alone.

No. Because ozone reacts so quickly with contaminants in water and air, it converts back to oxygen within minutes or even seconds. Any ozone molecules that break free from the pool water will convert to oxygen and never reach the atmosphere.

No. You should purchase a saltwater system & filter pump combo unit, or buy a filter pump and a standalone saltwater system together.

It has a limited warranty of two (2) years from the date of the initial retail purchase (titanium plate and ozone generator parts only have 1 year warranty). Keep your original sales receipt with Owner's Manual, because proof of purchase will be required and must be accompanied with warranty claim.

Yes, the Intex Saltwater System will work in all water conditions. However, you may find it desirable to treat your water (just as you would if it was being used in your house), if it is hard or has high levels of calcium, etc. Calcium can form white scale on the titanium plates in the electrolytic cell, thus requiring more frequent cleaning. Other than more frequent cleaning, it will not affect the ability of your Intex Saltwater System to perform its functions.

Code "88" in Model 56601 and 56611 Intex Saltwater System/Combo, and code "00" in Model 54601 and 54611 Intex Saltwater System with Copper Ionization/Combo indicates that the saltwater system is ready to be programmed. Simply input the desired daily operating hours according to the owner's manual and the system will start working.

Ozone is pH neutral. It will not adversely affect the pH.

When the chemical process takes place in the electrolytic cell, small amounts of gasses, such as oxygen and hydrogen are released into the water. This is safe and normal.

Yes, you can stop the timer by switching off your unit to clear the memory. Daily start-up time can also be changed when you reset the operation time manually. See the Owner's Manual for more details.

Code "00" indicates that the system is ready to be programmed. Simply input the desired daily operating hours according to the manual and the system will start working.

If alarm code 91 is displayed on your LED screen, it means a low salt level has been detected.

There are several things you may need to check and do:

• Test the salt level first with Test Kit, and add salt as needed.
• Remove the electrolytic cell for inspection and clean it if necessary.
• If code 91 still appears despite the above steps, there might be a possible electrolytic cell failure. Please contact INTEX Service Center, and replace the cell if needed.

NOTE: Always turn the power off and disconnect power cord before cleaning and servicing.

Code "93" is displayed when the cycle ends and indicates that the system is in stand-by/power-saving mode. If you'd like to interrupt the programmed cycle and start the system, you may simply set the operation hours according to the manual and the system will re-start working, or wait for 24 hours, the system will automatically turn itself back and start its daily running cycle.

The INTEX Ozone Saltwater System is an easy to use, automatic pool maintenance system. Pool owners no longer have to endure the expense and time of constant trips to the store and the dangers of handling and storing traditional packaged chlorine.

Instead, the INTEX Ozone Saltwater System uses only 100% all natural salt to generate a low level of natural chlorine and ozone that destroy bacteria and algae and oxidize other organic materials to present you a fresh, clean, clear swimming pool. And the level of salt is so low, that swimmers do not even know that it is there! INTEX Ozone Saltwater System will fit INTEX Above Ground pool up to 15,000 gallons / 56,800 litres.

Ozone is "active oxygen", O3, in which each ozone molecule consists of three oxygen atoms and is an alternative natural purifier to traditional chemicals such as chlorine and bromine.

The Ozone Saltwater System should be run every day, just as the filter pump should be run everyday. The length of time that the Ozone Saltwater System should run will depend on your local conditions, including temperature, rainfall, size of pool, and number of swimmers using the pool. See Owner's Manual for operating time table list.

Check the following:
Step 1: Turn the unit off and on. If the unit alarms right away, check the water flow rate and if the water circulation direction is correct. If the pump alarms after few minutes, go to step 2.
Step 2: Clean the filter cartridge, refill the tank, and run again. If the unit alarms in 1 hour, go to step 3 or go to step 4.
Step 3: Check the salt type, use fine, non-iodized salt only. If the problem remains, go to step 5.
Step 4: Check the water remaining in the tank when alarm, replenish salt water if the water stop below the 7.5L (2 gal) mark. Go to step 5 if the water stop above the 7.5L (2 gal) mark.
Step 5: Remove all devices except the pump in the water circulation line, and install adaptor A, if the problem remains go to step 6.
Step 6: Raise the unit 15 cm from its original position. (See picture attached). Contact INTEX service station if everything you tried doesn't work out.

KCP alarm checking

The following different types of saltwater systems are available:
The specifications of Intex Saltwater System

Yes. Because impurities are constantly being introduced into the water and the ozone is constantly destroying them, the microscopic remains will need to be filtered out of the water.

The INTEX Saltwater System is an easy to use, automatic pool maintenance system. Pool owners no longer have to endure the expense and time of constant trips to the store and the dangers of handling and storing traditional packaged chlorine.

Instead, the INTEX saltwater system uses only 100% all natural salt to generate a low level of natural chlorine and copper ions that destroy bacteria and algae and oxidize other organic materials to present you a fresh, clean, clear swimming pool. And the level of salt is so low, that swimmers do not even know that it is there! INTEX saltwater system will fit INTEX Above Ground pool up to 14,364 gallons / 54,368 litres.

The INTEX Saltwater Systems work very quickly, and will immediately begin eliminating bacteria and algae from pool water. However, the exact amount of time needed to transform dirty, dangerous pool water to safe, clean, clear, fresh pool water will depend on a number of factors including how dirty the pool water is to start with, the size of the pool, and the temperature of the outside air. Usually, the saltwater system will clear "green" water in 5 days.

If the pool remains "green" after 5 days, please check the chlorine concentration in the pool water, increase the operation hours or shock the pool water if necessary.

Some INTEX pool sets come with a combination Ozone Saltwater System & pool filter system.
In addition, a Saltwater System can be purchased separately for those pool owners who already have a pool filter system.

Ozone can be produced by ultraviolet (UV) light or by corona discharge (CD).

Please refer to the attachment:Ozone

The Saltwater System generates a small amount of ozone during its daily chlorine production.

No! "Smog" is air pollution created by combustion polluters. While smog contains small amounts of ozone, it is largely composed of harmful chemicals such as carbon monoxide. In fact, smog and other pollutants may contribute to the damage of the ozone layer.

Ozone does not have to be purchased or stored. Ozone is generated "on site" and is introduced into the water or air automatically. Ozone does not affect the pH balance of water, thus minimizing pH adjustments.

Ozone helps reduce total dissolved solids in water so that the water does not have to be changed as often. Ozone eliminates much of the routine maintenance because it does such an effective job keeping the water clean.

The residual sanitizer level in the water depends on several factors: the temperature, the wind, the UV light and number of swimmers.

Please test the sanitizer level with test strips. In this situation, we recommend that you run the saltwater system at night and/ or prolong the operating hours by shifting to a higher level.

Yes. The Intex Saltwater Systems come with standard hoses and adaptors that will enable you to fit your Saltwater System to your INTEX above ground pool filter system. (Pump capacity: model 8110/8220/8230: 700gph (2650Lph) ~ 4000gph (15140Lph); model 6110/6220: 500gph (1893Lph) ~ 3000gph (11355Lph))

Yes

No. A coin can be used to tighten the hose clamps.

The INTEX Saltwater System will provide you with a number of important benefits:

First, the advantage of not having to use traditional packaged chlorine: Traditional packaged chlorine is a dangerous, unstable, hazardous chemical. The INTEX Saltwater System eliminates the problem by using salt, a natural substance, to electrolyze chlorine into the water.

Second, natural softened pool water: the level of salt in the pool water is so low that it is not noticeable. There is no salty taste, smell, or cloudiness in the water. However, there is enough salt in the water to provide a softening effect, just as homeowners often add salt to the water in their homes via water softeners to produce soft, soothing water.

Traditional packaged chlorine must be added to pool water frequently because it constantly degrades under sunlight and with use of the pool. This means that the pool owner has the constant expense, aggravation, and danger of buying, transporting, and adding packaged chlorine to their pool water. In addition, they frequently end up storing packaged chlorine in and around their home and garage, which might be a danger to family members.

An INTEX Saltwater System eliminates these problems and dangers. Unlike traditional packaged chlorine, the salt mixes with the water once and does not have to be constantly replaced. Each time the salt passes through the INTEX saltwater system's electrolytic cell, it is re-energized into natural chlorine, which is reconverted into bacteria and algae destroying agents each time it passes through the electrolytic cell.

Yes, it won't affect the performance of Saltwater Systems.

No. The Intex Saltwater System is designed to clean pool water; it is not a pool vacuum or a pool filter, or a pool water pump. To remove dirt from the bottom of the pool, a pool vacuum, either automatic or manual, will need to be used.

Due to various local, state, national and international standards, do not operate the device when pool is in use and/or occupied.

Allergic conditions are unique to the individual person, so it is not possible to answer this question for all people. However, because of the much lower level of chlorine in the water in a salt water pool, and the absence of other compounds associated with traditional packaged chlorine, many individuals who are allergic to traditional packaged chlorine, can safely swim in and enjoy a salt water pool maintained by a chlorine generator.

Yes. INTEX Saltwater Systems create the same algae and bacteria eliminating agents in traditional packaged chlorine. However, traditional packaged chlorine requires additional chemical compounds to stabilize it and give it shelf life.

These compounds end up in your pool water. They do not exist when an INTEX Saltwater System is used.

INTEX Saltwater Systems are better than other products on the market today because they provide the best value in Saltwater Systems. INTEX has become the world leader and the largest manufacturer of above ground pools in the world by providing people with high quality pools at an outstanding price. Our commitment to quality and customer service is second to none.

INTEX is now bringing this same commitment of high quality and great value to chlorine generators, providing consumers with easy to use, well-designed machines backed by the best customer service organization in the industry and two years product warranty for manufacturing defects.

If copper level is above the recommended level (0.2ppm), drain about 20% of the pool water and add fresh water to decrease the copper ion concentration below 0.2ppm. You may need to add more salt to the water as well, as fresh water will decrease salt concentration.

If it is not possible to drain pool water, the copper ion concentration may be lowered by adding aluminium sulfate: 1000 litters water need about 2g (1000 gals need 0.27 ounce) or aluminium potassium sulfate: 1000 litters water need about 3g (1000 gals need 0.4 ounce) added to the pool (following the direction on the container's label).

This may leave some fine residue deposit on the bottom of the pool which can then be removed with the deluxe vacuum skimmer. Reducing the operating time will not help since copper does not dissipate under UV light.

See table for the preferred pool water chemistry.
Preferred Water Chemistry Reading

Cyanuric acid (stabilizer) is a chemical that reduces the loss of chlorine in water due to ultraviolet rays. To maintain maximum chlorine performance, we recommend that the cyanuric acid level be maintained at approximately 0.3% of the salt, i.e. 100 Lbs (50 kg) salt x 0.3% = 0.3 Lbs (0.15 kg) cyanuric acid. Refer to the owner's manual for detail.

After a heavy rain or if the pool water is too dirty, press "Boost" button to shock the pool.

No. Salt is a natural product, and will not produce any by-products, regardless of how long it is used. In fact, salt is much safer than the compounds used with traditional, packaged chlorine.

Finally, the salt level in your pool water is so low that the water in your pool is technically considered fresh water.

Common salt (sodium chlorine) is made up of two elements; sodium and chlorine. Salt water passes through the system's electrolytic cell to produce natural chlorine, which is then dissolved instantly in the water. This continuous process destroys bacteria, algae, and oxidizes other organic materials in the pool.

Yes. However, to ensure that there is nothing obstructing the water flow to the pump, skimmer, or Saltwater System, it is a good idea to visually check the pool before turning on any equipment, including the Saltwater System.

Use INTEX 3-WAY Test Strips to check. With the device running, dip the 3-way test strip just in front of the water inlet (water returning back into the pool) inside the pool, and check the chlorine level on the bottle's colour scale.

Also, you can verify if the unit is producing chlorine if there are small bubbles being released from the inlet as the unit runs. Oxygen and hydrogen bubbles are released as the unit produces chlorine and they are not present when the unit is off.

The amount of salt you will need to add to your pool will depend on how much pool water is lost. Salt should be added to the pool at the rate of 25 pounds per 1,000 gallons or 3 kg per 1,000 litres. Since this may be tough to judge, the best method to determine how much salt to add is to use salt level test strips, which are widely available at pool stores. See Owner's Manual for salt table list.

The INTEX Ozone Saltwater System will work for all above ground pools as long as the pump meets the minimum flow rate requirement. Since the operating cycle can be set for different operating hours each day, the system will work with all pool sizes under virtually any operating conditions.
In addition, the INTEX Saltwater Systems come with hose adaptors, so they can be used with all standard-size pool hoses and fittings.

Yes, the saltwater system will work in all water conditions. However, you may find it desirable to treat your water (just as you would if it was being used in your house), if it is hard or has high levels of calcium, etc. Calcium can form white scale on the titanium plates in the electrolytic cell, thus requiring more frequent cleaning. Other than more frequent cleaning, it will not affect the ability of your saltwater system to perform its functions.

No! In the quantities necessary to be effective, ozone is very gentle to humans and equipment in the water. However, you should never breathe concentrated ozone gas.

Yes. Depending on the concentration, the odour ranges from slightly sweet to moderately antiseptic.

No, the system cannot be pre-programmed. However, since the system works on a 24 hour clock, you can set it to automatically start it at the same time each day.

Yes.

25 pounds per 1,000 gallons or 3 kg per 1,000 litres of water. This level is one-tenth of the level of salt in the ocean, so you will not see, taste, or feel the salt in your pool. In addition, although water evaporates and has to be added to your pool, salt does not evaporate. So unless you spill water out of your pool, once you have the right level of salt in your pool, you never have to add any more. Just add water when it evaporates, and the salt level will remain the same.
Salt quantities for INTEX pools

In the quantities needed for water purification, it has no noticeable odour, taste or colour. It is not irritating to humans or equipment. Ozone purifies water and air very quickly and efficiently, 3,000 times faster than chlorine. Ozone leaves no by-products except pure oxygen. In contrast, chlorine leaves a chemical by-product called hydrochloric acid and additional salts in water applications.

Wide variations in pool water temperature will affect how well ozone works.

A few reasons may cause the LED not to appear:
a) The system is in Power Saving Mode. Press either the unlock/lock button to view the last LED code.
b) There may be no power supply. Check if the power cord is loose or not connected properly. Unplug the power cord, wait a few seconds and reconnect again.
c) If no problem is found with the power supply, there may be a blown power fuse or LED (Light Emitting Diode) failure. Please contact INTEX Service Center for replacement.

The INTEX saltwater system runs on:
Model 6110 1.6A, 176W 110~120V/AC (US/Canada);
Model 6220 0.7A, 160W 220~240V/AC (International)

Measure out four full scoops of salt (total 1kg or 2.2lbs) , or three full scoops of salt (total 750g or 1.65lbs) when the weather is very hot, into the salt container with the measuring scoops provided. (see owner's manual)

The Saltwater System generates a small amount of copper ions during its daily chlorine production. The copper ion output during normal operating production is about 3% of the copper produced from the "Boost" cycle.

No. The saltwater is completely safe for human swimming. Swallowing small amounts of salt water pool water though not recommended, is not harmful.

Yes. Press and hold both up and down buttons for 5 seconds until you hear a "beep" and the LED display shows "FP". The pump will be operating alone.

Not only does Ozone destroy bacteria, viruses, mould, and mildew but it eliminates oils and other contaminants in water keeping water clean and sparkling clear.

No. The saltwater system is designed to clean pool water; it is not a pool vacuum or a pool filter, or a pool water pump. To remove dirt from the bottom of the pool, a pool vacuum, either automatic or manual, will need to be used.

Due to various local, state, national and international standards, do not operate the device when pool is in use and/or occupied.

The INTEX Saltwater Systems work very quickly, and will immediately begin eliminating bacteria and algae from pool water. However, the exact amount of time needed to transform dirty, dangerous pool water to safe, clean, clear, fresh pool water will depend on a number of factors including how dirty the pool water is to start with, the size of the pool, and the temperature of the outside air.

Usually, the saltwater system will clear "green" water in 5 days. If the pool remains "green" after 5 days, please check the chlorine concentration in the pool water, increase the operation hours or shock the pool water if necessary.

Yes, the pump is designed to be used with INTEX vacuum system (#58947/58948/ 58949/18947/18948/18949) only. 58947/18947 and 58949/18949 require a minimal flow of 800 gph (3028 lph), and 58948 requires a minimal flow of 2,000 gph (7,570 lph).

No.

Buy and use INTEX 3-WAY Test Strips. 3-Way Test Strips can test the "Free Chlorine", "pH" and "Total Alkalinity" levels at the same time.

Due to variations in ambient temperature, PVC parts may become stiffer or softer. To facilitate the connection of the hoses to the black protruding hose connectors on the pool wall, you may use soapy water solution (mix 6 drops of dish detergent in 1/2 a cup of water) to lubricate the hoses and the black protruding hose connectors. Continue installation per owner's manual. Do not use lubricants such as machine oil, industrial oil, or house grease.

If alarm code 92 displayed on your LED screen, this Code 92 means a high salt level has been detected.

Occasionally, petroleum jelly may be applied to the "O-Ring" located underneath the top filter cover to minimize seal cracking. Check hoses for leaks and replace if needed. Also make sure you've cleaned or replaced filter cartridges as recommended in the Owners Manual.

Remove and clean with fresh water and dry all components including hoses. Coat the seals, O-Rings and washers with petroleum jelly (see Owner's Manual for detailed instructions). Store the device and accessories in a dry, indoor storage area preferably between 32 degrees Fahrenheit (0 degrees Celsius) and 104 degrees Fahrenheit (40 degrees Celsius). The original packaging can be used for storage.

Salt is added directly to the pool water at the rate of 25 pounds per 1,000 gallons or 3 kg per 1,000 liters of water. Salt comes in 10 to 30 kg bags, and is available at most home supply, pool supply, plumbing supply, and even many grocery stores. Do not use iodized salt. See Owner's Manual.
Note: Do not add salt directly into the wall mount surface skimmer.

Cyanuric acid is a chemical that reduces the loss of chlorine in the water due to ultraviolet rays. To maintain the pool water clear and clean, and to maximize the performance of the device, add cyanuric acid to the pool. We recommend that the cyanuric acid level be maintained at approximately 1% of the salt, i.e. 100 Lbs (45 Kgs) salt x1% = 1 Lbs (0.45 Kgs) cyanuric acid.
If the pool water is dirty, filthy or grimy, DO NOT add chlorine stabilizer (cyanuric acid) as this will slow down the sanitation time of the device. Under this condition you must BOOST your pool water, refer to BOOST cycle steps. Once the pool water has been restored to clear and clean conditions you may add cyanuric acid.

Cyanuric Acid Table

Insufficient chlorine output may happen due to:
1. Insufficient operating hours of the chlorine generator unit,
2. Insufficient (less than 2000ppm) salt level in pool water,
3. Chlorine loss due to intense sunlight exposure,
4. The bather load (pool occupancy) has increased,
5. Clogged or dirty electrolytic cell.

No. Playground sand and sand from the beach or other natural sources will contain impurities and not be uniform in granular size. You must purchase the recommended type of sand for the sand filter system. Sand is available from pool supply stores and many mass merchandisers. Using the incorrect type of sand will cause the system to malfunction and void it's warranty.

To ensure water flows into the filter tank make sure both the inlet and outlet have no vacuum or wall mount surface skimmer attached, and open the pre-filter cover to purge air out of the system. Tighten the pre-filter cover back in place after the sand filter system is filled up with water.

Please see the following table or refer to the owner's manual for more details.
Recommended quantity of sand

The timer works automatically. After the operating time is set, the system will automatically turn itself back on in 24 hours (from the start time) to continue its daily chlorine production.

GFCI (Ground Fault Circuit Interrupter) is a device that protects people from serious injury due to electric shock.
GFCI's constantly monitor electricity flowing in the circuitry. If the electricity flowing into the circuit differs by even a slight amount from that returning, the GFCI will quickly shut off the current flowing through that circuit.

The advantage of using a GFCI is that it can detect even small variations in the amount of current flowing through an electrical product, even amounts too small to activate a fuse or circuit breaker. GFCI's work quickly, so they can help protect consumers from severe electric shocks and electrocution while most common circuit breakers take far too long to stop the flow of electricity.

Chlorine output can be increased by:
a) Increasing the Saltwater System's operating time per day.
b) Increasing the salt content in the pool water or in the saltwater tank (depending on which INTEX saltwater system is being used) to the appropriate level. Test the salt level with a saltwater Test Kit, and adjust as needed.
c) Removing the cell for inspection, and cleaning it if necessary.

Salt is added directly to the pool water at the rate of 25 pounds per 1,000 gallons or 3 kg per 1,000 liters of water. Salt comes in 10 to 30 kg bags, and is available at most home supply, pool supply, plumbing supply, and even many grocery stores. Do not use iodized salt. See Owner's Manual.

Note: Do not add salt directly into the surface skimmer.

If alarm code 90 is displayed on your LED screen, it means the flow sensor has detected low water flow or even no water flow within the unit.

No. If there is a need to run the filter pump for extra time "only" after the system finishes its work, the only way is to flick the main switch OFF & ON and the pump will start running. This will erase the automatic timer-cycle program set in the memory for the daily chlorine production. When the extra filtration hours are over, re-reprogram the unit following the owner's manual.

Yes. Turn the switch on and the filter pump starts filtering the water like a stand alone filter pump.

Please see the following table or refer to the owner's manual for more details.
Recommended quantity

110-120V (depending on models), single phase AC. (Which is normal household electricity).

The INTEX Saltwater Systems are designed to operate with a minimum amount of maintenance, however, some steps are necessary for better performance:
a) Check and clean the filter cartridge of the filter pump regularly, replace it if necessary.
b) Inspect the electrolytic cell and the cell cover every month for scales. , You can clean it with kitchen grade vinegar. See Owner's Manual for cell cleaning instruction. It might require more frequent inspection in a hard water region.
c) Check and clean the flow sensor regularly.
d) Maintain the proper water chemistry, especially the pH and total alkalinity.
How to clean cell

It is possible to run the system for a longer period of time than is necessary. However, because chlorine is unstable and dissipates over time due to UV light exposure (which is why pool owners must constantly go to the store, constantly purchase, and continually add standard chlorine to their pools), if you happen to run your Saltwater System too long, you can simply begin running it for a shorter period the next day, and your pool will be fine.

The best way to determine the optimal length of time to operate your system is to experiment with different operating lengths of time, and to test the amount of chlorine in your pool using the chlorine test strips provided by INTEX. See Owner's Manual for operating time table list.

All INTEX pool sets can be purchased with a combination Saltwater System & pool filter system.

In addition, a Saltwater System can be purchased separately for those pool owners who already have a pool filter system.

Under normal operating conditions, residential filters should change the sand every 4 to 5 years. In areas with high air contaminants such as dust, leaves or any condition that requires frequent backwashing, the sand may need to be changed every 2 to 3 years.

Use only sodium chloride (NaCl) salt that is at least 99.8% pure. In models 8110/CS8110, 8220/CS8220, 8230/CS8230, 8111/CS8111, 8221/CS8221, 8231/CS8231, CS15110, CS15220, CS15230, CS20110, CS20220, CS20230 (NOT IN MODELS 6110, 6220), It is also acceptable to use water conditioning salt pellets (the compressed forms of evaporated salt), but it will take longer for these to dissolve.

Do not use iodized or yellow (yellow prussiate of soda) coloured salt. The purer the salt, the better is the performance of the electrolytic cell.

INTEX does not recommend a certain brand of salt, however, salt can be purchased at pool stores, hardware stores, home supply stores, and some super markets.

For a safe handling, some precautionary instructions must be observed. Avoid creating dust when handling, using or storing crushed glass filter media. Always use respiratory protection, eye protection and wear gloves when handling.

If sweeping up spilled material, dampen with water to avoid airborne dust formation. Pour material slowly into tank. If lung irritation occurs, move to fresh air and consult a doctor. If eye irritation occurs, flush eyes with fresh water for at least 15 minutes. Consult doctor if irritation persists.

Yes. The GFCI/RCD should be installed by a licensed electrician.

The Saltwater System should be run every day, just as the filter pump should be run everyday. The length of time that the Saltwater System should run will depend on your local conditions, including temperature, rainfall, size of pool, and number of swimmers using the pool. See Owner's Manual for operating time table list.

INTEX sand filter control valve has 6 functions and a neutral (N) position for long term storage or winterization. See attached table:
The 6 way valve functions

This is an indication that the internal diverter gasket and/or O-ring of the 6-way valve is worn out or torn, and may need to be replaced. Please contact INTEX service station listed on your Owner's Manual for replacement.

Yes. It includes two hoses of 38mm (1.5in) diameter, two plunger valves fittings and two adaptors B to fit smaller size pools with 32mm (1.25in) diameter hose fittings. If used with other brands of swimming pools, additional fittings will be required.

The pressure gauge should drop to zero "0" when the motor is turned off. If it is faulty contact your INTEX Consumer Service Centre to replace it.

When the chemical process takes place in the electrolytic cell, small amounts of gasses, such as oxygen and hydrogen are released into the water. This is safe and normal.

Yes, you can stop the timer by switching off your unit to clear the memory. Daily startup time can also be changed when you reset the operation time manually. See the Owner's Manual for more details.

Code "00" indicates that the system is ready to be programmed. Simply input the desired daily operating hours according to the manual and the system will start working.

There are several things you may need to check and do:

• Test the salt level first with Test Kit, and add salt as needed.
• Remove the electrolytic cell for inspection and clean it if necessary.
• If code 91 still appears despite the above steps, there might be a possible electrolytic cell failure. Please contact INTEX Service Center, and replace the cell if needed.

NOTE: Always turn the power off and disconnect power cord before cleaning and servicing.

Code "93" is displayed when the cycle ends and indicates that the system is in stand-by/power-saving mode. If you'd like to interrupt the programmed cycle and start the system, you may simply set the operation hours according to the manual and the system will re-start working, or wait for 24 hours, the system will automatically turn itself back and start its daily running cycle.

If the six-way valve and tank is not properly sealed, it will result in water leaking. Check the tank O-ring and clamp to see if they are in place or tight enough. Make sure there is no sand under the centre pipe hub, and then place the centre pipe hub into the tank.

After filling the sand, clean the groove around the top edge of the tank where the O-ring sits, and then place the tank O-ring in the groove.

Check the following:
Step 1: Turn the unit off and on. If the unit alarms right away, check the water flow rate and if the water circulation direction is correct. If the pump alarms after few minutes, go to step 2.
Step 2: Clean the filter cartridge, refill the tank, and run again. If the unit alarms in 1 hour, go to step 3 or go to step 4.
Step 3: Check the salt type, use fine, non-iodized salt only. If the problem remains, go to step 5.
Step 4: Check the water remaining in the tank when alarm, replenish salt water if the water stop below the 7.5L (2 gal) mark. Go to step 5 if the water stop above the 7.5L (2 gal) mark.
Step 5: Remove all devices except the pump in the water circulation line, and install adaptor A, if the problem remains go to step 6.
Step 6: Raise the unit 15 cm from its original position. (See picture attached). Contact INTEX service station if everything you tried doesn't work out.

KCP alarm checking

Common salt (sodium chlorine) is made up of two elements; sodium and chlorine. Salt water passes through the system's electrolytic cell to produce natural chlorine, which is then dissolved instantly in the water. This continuous process destroys bacteria, algae, and oxidizes other organic materials in the pool.

Yes. The technology used in the INTEX Saltwater System has been used since 1974. In fact, over 90% of the pools in Australia use the same technology, and have been using it for decades. In the U.S., many in-ground pools use the same technology that INTEX uses -- both residential and commercial pools.

However, in the past, salt water systems have typically cost many hundreds, even thousands, of dollars. INTEX, with its commitment to manufacturing and best value, has designed Saltwater Systems specifically for above ground pools, and backs them with a 2 year-long product warranty.

There are several things you may need to check and do:
Test the salt level first with Test Kit, drain approximately 20% of the pool water and refill with fresh water. see attachedment
If code 92 still appears despite the above step, there might be a electrolytic cell failure. Please contact INTEX Service Center, and replace the cell if needed.
NOTE: Always turn the power off and disconnect power cord before cleaning and servicing.

92 alarm

Small particles such as dead algae will sometimes be too small for the filter to remove easily. A Cellulose Fiber may be used to enhance the filter efficiency, follow the Cellulose Fiber's directions. Also, make sure to backwash the system every week, as this help to clean the sand and keep the system running efficiently.

Cyanuric acid (stabilizer) is a chemical that reduces the loss of chlorine in water due to ultraviolet rays. To maintain maximum chlorine performance, we recommend that the cyanuric acid level be maintained at approximately 0.3% of the salt, i.e. 100 Lbs (50 kg) salt x 0.3% = 0.3 Lbs (0.15 kg) cyanuric acid. Refer to the owner's manual for detail.

The most common media used is sand filtration. The recommended type is No. 20 grade silica sand, with specification of 0.45 to 0.85mm (0.018 to 0.033 inches) with a Uniformity Coefficient less than 1.75. Too fine of a grade of sand will clog too quickly, and too soft of a sand will break up and also cause clogging. Intex offers glass media as well, which is a better cleaning solution than sand. The particle size is 0.4 to 0.8mm.

If alarm code 91 is displayed on your LED screen, this Code 91 means a low salt level has been detected.

Every 8 or 9 years under normal operating conditions.

The salt will have no effect on the vinyl. In fact, because the salt and the chlorine produced by the Intex Saltwater System are much gentler than standard chlorine, it may be easier on the vinyl than standard pool water treated with standard chlorine chemicals.

No. Salt is a natural product, and will not produce any by-products, regardless of how long it is used. In fact, salt is much safer than the compounds used with traditional, packaged chlorine.

Finally, the salt level in your pool water is so low that the water in your pool is technically considered fresh water.

Yes. However, to ensure that there is nothing obstructing the water flow to the pump, skimmer, or Saltwater System, it is a good idea to visually check the pool before turning on any equipment, including the Saltwater System.

The Saltwater System produces the sanitizing agents that are responsible for eliminating bacteria and algae without the additional compounds found in packaged or liquid chlorine.

The chemical process is very simple. Salt and water are combined with a low-level electrical charge inside the Saltwater System to produce Sodium Hydroxide which converts to Hypochlorous Acid. Light, in the form of sunlight, converts the Hypochlorous Acid to Hydrochloric Acid, which then reverts back to salt and water.

When copper and HClO (Hypochlorous acid)/ClO- are released into the water, these positive, surface active ions are a potent biocide. The disinfection action takes place when the positively charged copper ions form electrostatic bonds on negatively charged areas of the microorganism cell walls.

This process means that the agents that eliminate bacteria and algae in the pool water are continuously produced in the Saltwater System, and when used up, revert back to plain, natural, salt and water in an ongoing cycle, never needing replacement.

Even though the water in your pool will evaporate, only the water is absorbed into the air. The salt remains in your pool. So you will need to add water occasionally, but not salt. However, if water is removed or spilled out of your pool, obviously the salt in the water is also lost.

So in this instance, depending on how much water is removed from the pool, some salt may have to be added. But under normal operating conditions, salt will not need to be added.

Because excessive calcium is present in pool water. You can drain about 20 to 25% of the pool water and add fresh water to decrease the calcium percentage. Visually inspect the electrolytic cell for scale build-up and clean the electrolytic cell if necessary.

Use INTEX 3-WAY Test Strips to check. With the device running, dip the 3-way test strip just in front of the water inlet (water returning back into the pool) inside the pool, and check the chlorine level on the bottle's colour scale.

Also, you can verify if the unit is producing chlorine if there are small bubbles being released from the inlet as the unit runs. Oxygen and hydrogen bubbles are released as the unit produces chlorine and they are not present when the unit is off.

Open the pre-filter cover, remove the O-ring and apply petroleum jelly or Vaseline over the O-ring, replace the O-ring and cover back. Make sure the cover is securely tightened by hand only.

The two ratings relate to different methods of measuring the flow of water from the pump. The Pump Flow Rate is a measurement widely used in the industry by manufacturers to rate the flow of water directly from the pump. This measures the pump's true capacity to move water.

The System Flow Rate measures the amount of water that the pump moves when it is hooked into a pool system and has to push water through several hoses, suction fittings, filter cartridges and even against the force of gravity when the water is pushed from the filter back up to the pool.

For reference, the strainer grids in your pool are always rated in terms of the System flow rate, since they are part of the pool system. Because of the extra force required, the System Flow Rate will always be less than the Pump Flow Rate.

All Intex pools take this difference into account, and the pump that comes with your pool is designed to easily keep your pool water clean and sparkling. The strainer grids rated in terms of the system flow rate.

After a heavy rain or if the pool water is too dirty, press "Boost" button to shock the pool.

The INTEX Saltwater System will provide you with a number of important benefits:

First, the advantage of not having to use traditional packaged chlorine: Traditional packaged chlorine is a dangerous, unstable, hazardous chemical. The INTEX Saltwater System eliminates the problem by using salt, a natural substance, to electrolyze chlorine into the water.

Second, natural softened pool water: the level of salt in the pool water is so low that it is not noticeable. There is no salty taste, smell, or cloudiness in the water. However, there is enough salt in the water to provide a softening effect, just as homeowners often add salt to the water in their homes via water softeners to produce soft, soothing water.

Traditional packaged chlorine must be added to pool water frequently because it constantly degrades under sunlight and with use of the pool. This means that the pool owner has the constant expense, aggravation, and danger of buying, transporting, and adding packaged chlorine to their pool water. In addition, they frequently end up storing packaged chlorine in and around their home and garage, which might be a danger to family members.

An INTEX Saltwater System eliminates these problems and dangers. Unlike traditional packaged chlorine, the salt mixes with the water once and does not have to be constantly replaced. Each time the salt passes through the INTEX saltwater system's electrolytic cell, it is re-energized into natural chlorine, which is reconverted into bacteria and algae destroying agents each time it passes through the electrolytic cell.

No. The Intex Saltwater System is designed to clean pool water; it is not a pool vacuum or a pool filter, or a pool water pump. To remove dirt from the bottom of the pool, a pool vacuum, either automatic or manual, will need to be used.

Due to various local, state, national and international standards, do not operate the device when pool is in use and/or occupied.

Sand that is too fine will pass through the filter grid plate. Make sure only No. 20 grade Silica Sand (0.45 to 0.85 mm (0.018 to 0.033 inches) with a Uniformity Coefficient less than 1.75) is used.

Also if the filter tank is not level, channelling can occur. If the sand bed is channelled, high water flow through the channelled area will break up the sand and allow it to return to the pool. Replace the sand with the correct type, size and amount, and ensure the filter tank is level. Refers to the owner's manual for details.

Remove any cleaning or vacuuming accessories attached to the inlet/outlet fittings first and check the pressure indicator. If the pressure indicator is still in the yellow or red zone, backwash the sand media following the owner's manual instructions.

There are several things you may need to check and do:

• Ensure the pool pump is on and running.
• Ensure the plunger valves on the pool (if any) are opened.
• Ensure the filter cartridge, cell and debris screen are clean from debris and dirt.
• Ensure the flow sensor (especially the hinge) is clean. See Owner's Manual.
• Release all trapped air (if any) in the circulation line hose.
• Check the direction of water inlet and water outlet hose. Reverse the hoses if incorrectly connected.
• Check if the flow sensor is loose or not connected properly. If not, please plug the flow sensor firmly into the flow sensor receptacle.
• If code 90 still appears despite above steps, there might be a flow sensor failure. Please contact INTEX Service Center for replacement.

NOTE: Always turn the power off and disconnect power cord before cleaning and servicing.

You may wish to add other chemicals to your pool water, depending on the local characteristics of your water supply. It may be desirable to further soften your water, or add clarifiers or algaecides. However, in many instances, additional chemicals are not needed.

If you add other chemicals to the water, there will be no impact on the salt in your pool. Check your local pool supply stores who usually understand local water conditions, for further information.

25 pounds per 1,000 gallons or 3 kg per 1,000 liters of water. This level is one-tenth of the level of salt in the ocean, so you will not see, taste, or feel the salt in your pool. In addition, although water evaporates and has to be added to your pool, salt does not evaporate. So unless you spill water out of your pool, once you have the right level of salt in your pool, you never have to add any more. Just add water when it evaporates, and the salt level will remain the same.
Salt quantities for INTEX pools

A residential sand filter system should be able to turn over the pool volume in approximately 8 hours. An undersized filtration system cannot keep up with the dirt and organic matter introduced into the pool. The INTEX Sand Filter is strong enough for even the largest INTEX pool, the 32'x16'x52" Rectangular Ultra Frame Pool.

FP stands for Filter Pump. If the code FP is displayed on your LED screen, this means the pump is running alone without the saltwater system. Normally, if you press and hold both time and unlock buttons for 5 seconds until you hear a "beep", the system will show "FP". If you unlock the keypad controls, the LED display will come back to initial input hours and the saltwater system cycle repeats again.

The INTEX Saltwater System is an easy to use, automatic pool maintenance system. Pool owners no longer have to endure the expense and time of constant trips to the store and the dangers of handling and storing traditional packaged chlorine.

Instead, the INTEX saltwater system uses only 100% all natural salt to generate a low level of natural chlorine and copper ions that destroy bacteria and algae and oxidize other organic materials to present you a fresh, clean, clear swimming pool. And the level of salt is so low, that swimmers do not even know that it is there! INTEX saltwater system will fit INTEX Above Ground pool up to 14,364 gallons / 54,368 litres.

Brand new filter media is typically pre-washed and should not require extensive backwashing. However the transportation process may cause excessive abrasion and create impurities of fine particles in the filter media which require an extended backwash cycle at the initial setup startup. Backwash until clean, clear water runs through the sight glass or drain outlet port, about 3 minutes.

The residual sanitizer level in the water depends on several factors: the temperature, the wind, the UV light and number of swimmers. Please test the sanitizer level with test strips. In this situation, we recommend that you run the saltwater system at night and/ or prolong the operating hours by shifting to a higher level.

INTEX Sand Filter Pump & Saltwater System control valve has 6 functions and a neutral (N) position for long term storage or winterization. The 6 way valve functions are:
Table of The 6 Way Valve Functions of INTEX Sand Filter Pump & Saltwater System

No. A coin can be used to tighten the hose clamps.

The iodine in iodized salt will produce a yellow tint to the pool water and cause the electrolytic cell to deteriorate.

Yes.

Yes. The INTEX Saltwater System will work for all above ground pools.

When the "Boost" button is pressed, the LED screen will show code "80". This will boost the copper ion production in order to reach the required level per owner's manual. To cancel the boost cycle, press and hold the "Boost" button for 5 seconds until the indicator is off.

Fine suspended particles may not be trapped in the filter bed but continue to be circulated in the pool giving the water a cloudy appearance and reducing visibility for bathers.

This problem is more likely to occur in an outdoor pool due to the effect of the elements such as wind and rain. The pool water is prone to collect windblown debris like dust, algae, spores, insects and foot borne materials like soil and grit. In order to remove this finely dispersed material the use of a flocculants is necessary.

This is a chemical which is added to the pool water and causes the particles to group together to form larger particles (flocks) which become big enough to be caught by the filter media and removed from the water.

It should be stressed that flocculants must be used correctly at the recommended dosage rates and this is best achieved by dosing continuously by means of a dosing pump. Supplier's instructions must be followed. Over flocculation can result in cloudy water, because the flock has nothing to bind to.

Allergic conditions are unique to the individual person, so it is not possible to answer this question for all people. However, because of the much lower level of chlorine in the water in a salt water pool, and the absence of other compounds associated with traditional packaged chlorine, many individuals who are allergic to traditional packaged chlorine, can safely swim in and enjoy a salt water pool maintained by a chlorine generator.

Yes. INTEX Saltwater Systems create the same algae and bacteria eliminating agents in traditional packaged chlorine. However, traditional packaged chlorine requires additional chemical compounds to stabilize it and give it shelf life. These compounds end up in your pool water. They do not exist when an INTEX Saltwater System is used.

INTEX Saltwater Systems are better than other products on the market today because they provide the best value in Saltwater Systems. INTEX has become the world leader and the largest manufacturer of above ground pools in the world by providing people with high quality pools at an outstanding price. Our commitment to quality and customer service is second to none.

INTEX is now bringing this same commitment of high quality and great value to chlorine generators, providing consumers with easy to use, well-designed machines backed by the best customer service organization in the industry and two years product warranty for manufacturing defects.

Yes, it'll not affect the performance of Saltwater Systems.

The most common media used is sand filtration. The recommended type is No. 20 grade silica sand, with specification of 0.45 to 0.85mm (0.018 to 0.033 inches) with a Uniformity Coefficient less than 1.75. Too fine of a grade of sand will clog too quickly, and too soft of a sand will break up and also cause clogging. Intex offers glass media as well, which is a better cleaning solution than sand. The particle size is 0.4 to 0.8mm.

It has a limited warranty of two (2) years from the date of the initial retail purchase. Keep your original sales receipt with Owner's Manual, because proof of purchase will be required and must be accompanied with warranty claim.

Salt alone does not generate the chlorine in your pool water. It is the combination of the salt in the water, plus the low level electrical charge that takes place in the titanium-coated electrolytic cell in the Saltwater System that produces the algae and bacteria eliminating agents that purify the pool water.

If copper level is above the recommended level (0.2ppm), drain about 20% of the pool water and add fresh water to decrease the copper ion concentration below 0.2ppm.

You may need to add more salt to the water as well, as fresh water will decrease salt concentration. If it is not possible to drain pool water, the copper ion concentration may be lowered by adding aluminium sulfate: 1000 litres water need about 2g (1000 gals need 0.27 ounce) or aluminium potassium sulfate: 1000 litres water need about 3g (1000 gals need 0.4 ounce) added to the pool (following the direction on the container's label).

This may leave some fine residue deposit on the bottom of the pool which can then be removed with the deluxe vacuum skimmer. Reducing the operating time will not help since copper does not dissipate under UV light.

See table for the preferred pool water chemistry.
Preferred Water Chemistry Reading

See attached file: Reference table

Measure out four full scoops of salt (total 1kg or 2.2lbs) , or three full scoops of salt (total 750g or 1.65lbs) when the weather is very hot, into the salt container with the measuring scoops provided. (See owner's manual)

No. The amount of salt in your pool is less than one tenth the level of salt in the ocean so you will not feel, taste, see, or smell any salt in your pool.

What you will feel is soft, clean, clear, fresh water minus the chemical taste and smell that most standard chlorine pools contain.

No. The saltwater is completely safe for human swimming. Swallowing small amounts of salt water pool water though not recommended, is not harmful.

A few reasons may cause the LED not to appear:
a) The system is in Power Saving Mode. Press either the unlock/lock button to view the last LED code.
b) There may be no power supply. Check if the power cord is loose or not connected properly. Unplug the power cord, wait a few seconds and reconnect again.
c) If no problem is found with the power supply, there may be a blown power fuse or LED (Light Emitting Diode) failure. Please contact INTEX Service Center for replacement.

Yes, the Intex Saltwater System will work in all water conditions. However, you may find it desirable to treat your water (just as you would if it was being used in your house), if it is hard or has high levels of calcium, etc. Calcium can form white scale on the titanium plates in the electrolytic cell, thus requiring more frequent cleaning. Other than more frequent cleaning, it will not affect the ability of your Intex Saltwater System to perform its functions.

Leaking is caused when the air jet valve inner seal is broken or dirty due to air pollution.

Turn on the pump so that the water will not leak. Unscrew the air jet valve to check if the seal is deformed or missing. Clean the air jet valve with water. Replace the air jet valve if problem persists. Place the valve cap on the leaking air jet valve to stop the leaking when pump is not operating, while waiting for the new air jet valve replacement.

It is normal if there is some water dripping while the pump is off or the aeration system hasn't been used for a long time.

The amount of salt you will need to add to your pool will depend on how much pool water is lost. Salt should be added to the pool at the rate of 25 pounds per 1,000 gallons or 3 kg per 1,000 litres. Since this may be tough to judge, the best method to determine how much salt to add is to use salt level test strips, which are widely available at pool stores. See Owner's Manual for salt table list.

No, the system cannot be pre-programmed. However, since the system works on a 24 hour clock, you can set it to automatically start it at the same time each day.

Select the spa control base type and click the link below to see step-by-step instructions
Bubble Spa Filter Motor Replacement
Jet and Jet + Bubble Spa Filter Motor Replacement

If alarm code E90 is displayed on the control panel, it means no water is flowing through the system. Check the attached troubleshooting guide.

Spa E90 Troubleshooting

It means low salt level (below 2500 ppm). If E91 is shown do the following:

1. Test the salt level with a salt test kit. If a salt test kit is not available you can take a sample of the pool water to your local pool supply store. They can test the water for you.
2. If the salt level is below 2500 ppm, add only 1.1lbs/0.5kg of salt, at a time, and run the filter until the salt is completely dissolved. If the salt level test is 2500 ppm, then inspect the electrolytic cell for scale build up. Clean it with kitchen grade vinegar as needed. If the above steps do not resolve the error code, contact Intex Service Center for further assistance.

   Note: Always turn the system off and disconnect the power cord before cleaning and servicing.

It means high salt level (above 2500 ppm). If E92 is shown do the following:

1. Test the salt level with a salt test kit. If a salt test kit is not available you can take a sample of the pool water to your local pool supply store. They can test the water for you.
2. You will need to drain approximately 25% of the water if the salt test confirms a high salt reading. Refill with fresh water. If the salt level test is 2500 ppm, then inspect the electrolytic cell for scale build up. Clean it with kitchen grade vinegar as needed. If the above steps do not resolve the error code, contact Intex Service Center for further assistance.

   Note: Always turn the system off and disconnect the power cord before cleaning and servicing.

If alarm code E94 is displayed on the control panel, it means the water temperature is too low.
If alarm code E94 appears, unplug and plug back in the GFCI/RCD and test the GFCI/RCD to restart the system when the spa water temperature is higher than 39ºF (4ºC).

It is normal for the air to leaking from A Connection while you are inflating the spa. We designed it on purpose to release the air a little bit in case of overinflating and if in case you are not around during the inflation which will cause the damage to the of spa tub. It will normally take about 5 minutes to complete the inflation normally.

Please test whether the GFCI/RCD is faulty or not, following the instructions in the manual. If the GFCI/RCD is good, then the tripping might be an indication that the circuit is overloaded.

You should either remove all other appliances plugged into that circuit or use another circuit dedicated only to the SPA. If this does not correct the tripping problem contact a qualified electrician.

You may use heated water to fill the spa, which will shorten the initial heat-up time. However, make sure not to use water exceeding the normal spa operating temperatures which are not to exceed 104°F (40ºC). Water over 104°F (40ºC) will turn off the heating unit and is not considered safe. Always check the water temperature in your spa before use and refer to the manual for detailed information on safe use.

According to various international standards (UL, CSA, EN & IEC), the maximum water temperature in the spa should not exceed 104ºF (40ºC). The Spa control unit is therefore programmed to stop heating the water whenever the maximum temperature of 104ºF (40ºC) is reached.

Different territories have different recommendations for water replacement. In the U.S. and Canada it is recommended to change the spa water every 2-3 months, or when it becomes cloudy and proper water chemistry does not clear it up.

Internationally, the recommendation is to change the spa water every 3 days, or when it becomes cloudy and proper water chemistry does not clear it up.

No. If the heater is activated first and you turn on the jet spa sanitation system after, the heater will be turned off automatically. The heater will resume work once the sanitation system is finished. If the jet spa sanitation system is activated first, and you turn on the heater after, the sanitation system will be turned off automatically.

E96 means the PureSpa is experiencing a system error. If the control panel displays this error, turn off the system and unplug it. Plug the unit back in and restart it. If the error persists, turn it off and unplug it. After unplugging it, unscrew the B and C connection until water starts to leak out.

Do not unscrew them to the point that they come off of the tub as you can lose all the water in the tub. Loosening them until the leak will release any air from the control base. Tighten the connections and restart the unit.

If problem persists, please contact the Intex Service Center for assistance.

The water temperature rises 2-3ºF (1-1.5 ºC) per hour. As with any large volume of water, it will take time to heat it up. Be aware that the initial heating after filling may take as long as 20 hours to reach the maximum temperatures depending on the starting temperature of your fill-water and external conditions. The following condition will lead to slow water heating:
• The ambient temperature is lower than 50ºF (10ºC).
• Outdoor wind speed is above 8-12 mph (3.5-5.4 m/s).
• The air bubble function is activated when heating the spa water.
• The spa is not properly covered with the spa cover when the water is heating.

The iodine in iodized salt will produce a yellow tint to the spa water and reduce the performance of the sanitation system.

Yes, the package come with the 4-way test strip, it can test the "Free Chlorine", "pH", "Total Alkalinity" and "Calcium Hardness" levels at the same time.
1. Dip the entire strip into the water and remove immediately.
2. Hold the strip level for 15 seconds. Do not shake excess water from the strip.
3. Compare the strip pad to the colour chart on the packaging label. If necessary, adjust the chemical level in the pool water

NOTE: Check the expiry date of the test kit as the test results may be inaccurate if the kit is used after that date. Low pH will damage the spa tub and pump. Damage resulting from chemical imbalance is not covered by the warranty.

The spa operates within water temperatures from 39ºF (4ºC) to 104ºF (40ºC). The water in the spa should never exceed 104ºF (40ºC). The overheating alarm will be activated displaying code "E95" if the temperature of the water exiting the heater unit is higher than 122ºF (50ºC), and the spa control unit will stop working. If this happens, unplug and plug back in the GFCI/RCD and test the GFCI/RCD to restart the system. See owner's manual for details.

No. The heating system works in conjunction with the filter pump as the water needs to be driven through the heating element.

Inflate the spa tub wall until it is firm to the touch, then attach the pressure gauge to the air valve. The pressure gauge indicator should be in the green area for a properly inflated spa tub.

Pay attention to air temperature variation! In cold weather the spa tub will lose some pressure due to air contracting. If this occurs, DO NOT add air since the air inside will expand again once the temperature RISES. You should check the air pressure in hot weather, and if the pressure gauge indicator is in the red area (indicating overpressure), let some air out to prevent the spa wall or inflatable cover air bladder from failing due to excess internal pressure.

If you have purchased a 2018 season Intex spa, a built in pressure gauge is provided and will allow the spa tub to release air to the allowed air pressure. Please note that it will not adjust the spa tub wall by adding air, it will only release air when there is too much pressure.

No, the ground must be perfectly flat and level. A unevenly positioned Spa could become unstable and unsafe.

Some cities and towns require owners of certain types of pools, based on size and depth to fence the area where the pool is located. Check your local ordinance.

A dedicated grounded electrical outlet rated 110-120V 60Hz and 15 Ampere. (USA/Canada)
A dedicated grounded electrical outlet rated 220-240V 50Hz and 10-16 Ampere. (International)

Being inside the spa while the Jet Spa sanitation system is operating will reduce the efficiency of the sanitation effect. For maximum performance, the spa should not be occupied, the heater should be off and the spa must be covered with the spa cover when the sanitation system is operating.

As the filter pump is activated whenever the heater is switched on or in standby/rest mode, the filter pump is already running more than the required 1 hour per day operation. For the spa and pool combination, you need to run the filter function for the pool for additional 1 hour.

See attached file: How to clean cell

GFCI (Ground Fault Circuit Interrupter) is a device that protects people from serious injury due to electric shock.

GFCIs constantly monitor electricity flowing in the circuitry. If the electricity flowing into the circuit differs by even a slight amount from that returning, the GFCI will quickly shut off the current flowing through that circuit.

The advantage of using a GFCI is that it can detect even small variations in the amount of current flowing through an electrical product, even amounts too small to activate a fuse or circuit breaker. GFCIs work quickly, so they can help protect consumers from severe electric shocks and electrocution while most common circuit breakers take far too long to stop the flow of electricity.

Water should be filled between the MIN and MAX level marked on the inside of the spa wall. The MAX water depth of the spa is approximately 20 inches (52 cm).

Certain spa models come with a built-in inflation/deflation feature. The air blower motor has a thermo protector safety device which prevents the motor from overheating when the motor is running continuously for a longer period of time. Turn off the display panel and let the blower motor rest for 30 minutes or more before activating the blower motor again.

During the installation of the new filter cartridge, some air may have been introduced into the spa system causing the flow sensor to detect no water flow (code E90). Always turn off the spa unit before cleaning, servicing or replacing any component. Press the RESET button on the RCD/GFCI located on the power cord, submerge the new filter cartridge first and then connect it to the outlet fitting. Activate the filtration system.

1. Turn off the spa control unit and unplug it.
2. Connect the drain valve adaptor to a garden hose and point the other end of the garden hose to a suitable draining area.
3. Remove the drain valve cap from outside of the spa tub and attach the drain valve adaptor to the drain valve.
4. From inside of the spa tub, open the drain valve cap, water will start flowing out from the garden hose.
5. When the water stops draining, disconnect the spa control unit from the spa tub wall. Lift the spa tub wall from the side opposite the drain, leading any remaining water to the drain and emptying the spa completely.
6. Use a clean towel to wipe up any remaining water on the spa tub.

The water temperature rises 2-3ºF (1-1.5ºC) per hour. As with any large volume of water, it will take time to heat it up. Be aware that the initial heating after filling may take as long as 20 hours to reach the maximum temperatures depending on the starting temperature of your fill-water and external conditions. If you do not feel heated water after the first few hours, it does not mean your spa is not working. Give it appropriate time to properly heat up and make sure to always keep the cover on when the spa is not in use.

1. The household circuit breaker/fuse is under rated. Make sure the spa is plugged into a dedicated outlet feeding to a dedicated circuit breaker/fuse rated 13 Amps or more.
2. There are other electrical appliances operating and plugged into the same circuit breaker line used by the spa. Turn off and unplug other electrical appliances under the same circuit breaker/fuse as the Spa unit is plugged into.

When exposed to direct sunlight, the control base unit absorbs heat and the internal temperature of the control base is higher, including any standing water inside the control base, compared to the actual spa water temperature in the tub.

The internal temperature sensors will sense a higher temperature as the spa water is not circulating around and this is temperature shown on the display panel. Turn the filtration system on to circulate the spa water for few minutes and the display will show the actual spa water temperature.

Please follow the procedures in the attached Spa Water Sanitation & Maintenance Guide.
Click here to download Spa Water Sanitation & Maintenance Guide

Different territories have different recommendations for filter cartridges. In the U.S. and Canada it is recommended to inspect and clean the filter cartridge once a week, and change the filter cartridge as needed.

Internationally, it is recommended to inspect and clean the filter cartridge every day, and change the filter cartridge as needed.

First, determine which connection is leaking and then empty the tub. Unscrew the two screws from the suction fitting cover on the inside of the spa and remove the cover. Disconnect the control unit from the tub.

Push in the connection pipe from outside to make the leaking pipe protrude from the inside of tub. Check to see that the two O-rings on the pipe are in place, clean and intact. Adjust, clean or replace the O-rings if necessary.

Reinstall the connection pipe by pushing it back in from the inside of the spa. Pull the connection pipe out from outside of the spa. Replace the suction fitting cover and screw it back on. Reconnect the control unit to the tub and fill the spa with water.

All the Intex Spas come with the automatic built-in hard water treatment feature except model SSP-10, SSP-10-1, SSP-20 and SSP-20-1.

You may use a small flat screwdriver or a small key or any small flat rigid strip to lock/unlock the spa cover buckles.

If alarm code "END" is displayed on the control panel, it means that the actual water temperature could not rise to the set temperature after 72 hours of continuous heating causing the rapid heating and water filtration functions to be temporarily disabled.

If alarm code "END" appears, press any button (except the "RESET" button) on the control panel (i.e. the water filtration button or heating button) to restart the control system. Then re-activate the heating and water filtration system by pressing the heating button.

No, the filter cartridge made by other manufacturers might not fit or function properly.

Make sure the pump is plugged into the electrical outlet, there is power to the outlet, and the GFCI/RCD is not tripped or faulty (test the GFCI/RCD if necessary). In some outdoor conditions bright daylight may make the display hard to see. Create some shade over the control panel and make sure if the display is truly blank.

The hard water treatment system runs automatically with the filter pump whenever the filter pump is activated.

Use only sodium chloride (NaCl) salt that is at least 99.8% pure. Do not use iodized or yellow (yellow prussiate of soda) colored salt. The purer the salt, the better is the performance of the electrolytic cell.
INTEX does not recommend a certain brand of salt, however, salt can be purchased at spa/pool stores, hardware stores, home supply stores, and some super markets.

Yes, you may set an idle water temperature to be maintained. Make sure the spa is always covered when not in use, and the spa water is properly treated with chemicals for proper water balance (refer to the owner's manual for basic water sanitation guidelines and consult your local pool/spa professional).

The spa requires a minimum of 13 Amps (2600 Watts). Most household circuits are rated 15 to 20 Amps. The spa must be plugged into a dedicated outlet without the use of an extension cord feeding to a dedicated circuit breaker/fuse rated 13 Amps or more. Ensure no other appliances or other large loads are on the same circuit line as the spa.

It is okay, but we don't recommend it. Do not over inflate or use high pressure air compressor to inflate. Depending on the model of your spa, the air bubble spa control base comes with a built-in inflation system that allows proper inflation of your spa. We highly recommend using its inflation system for inflation.

The filter pump and cartridge are designed to filter suspended particles from water, but they will not prevent algae from growing in the spa water. You will have to sanitize the spa water before further use.

See the manual for basic water sanitation guidelines and use included chemical floater dispenser to administer chlorine into the spa water. Always follow the chemical manufacturer's directions. Never let chlorine come in contact with the spa tub if it is not completely dissolved. Likewise with liquid chlorine; mix it immediately and thoroughly with the spa water.

Press the bubble button on the spa control panel to turn on the bubble air blower and help dissolve the chemicals into the water. Never mix chemicals together. Add the chemicals to the spa water separately .Thoroughly dissolve each chemical before adding another one to the water.

ALWAYS ADD CHEMICALS TO WATER, NEVER WATER TO CHEMICALS!

Remove the chemical floater dispenser before spa use once clean and properly balanced water is established. Contact your local pool/spa professional for chemicals, sanitizers, test kits and water testing procedures that are PVC safe.

No, do not set up the spa on grass, sand, or dirt, as this increases the amount of debris entering the spa. Certain types of grass may grow through the spa tub floor causing leakage and damage.

If alarm code E97 is displayed on the control panel, it means there is a heater fuse error. If alarm code appears on the control panel, unplug and plug back in the GFCI/RCD and test the GFCI/RCD to restart the system. If the problem persists, please contact an Intex service center for assistance.

First make sure you have given it enough time to heat up considering that water temperature rises at a rate of 2-3ºF (1-1.5ºC) per hour. Then, please check and make sure the heater is activated with the "flame" icon on the control panel lit. The following factors will lead to slow water heating:
• The spa is not properly covered with the spa cover when the water is heating.
• The ambient temperature is lower than 50ºF (10ºC).
• Wind speed is above 8-12 mph (3.5-5.4 m/s) (outdoor setup).
• The air bubble function is activated when heating the spa water.

Depending on the local characteristics of your water supply, you will need to add other chemicals to balance the pH, total alkalinity and calcium hardness. If you add other chemicals to the water, there will be no impact on the salt in your pool. Check your local spa supply stores who usually understand local water conditions, for further information.

No. The amount of salt in your spa is less than one tenth the level of salt in the ocean. So you will not feel, taste, see, or smell any salt in your spa.
What you will feel is soft, clean, clear, fresh water minus the chemical taste and smell that most standard chlorine pools contain.

Intex Spa sanitation system is designed to have three modes of timer. Press the sanitation button one time, the sanitation system will run for 3 hours. Press the sanitation button twice, the sanitation system will run for 5 hours.

Press the sanitation button three times, the sanitation system will run for 8 hours. Press the button four times, the sanitation system will be turned off. The length of operation time depends on the water condition.

Your spa is provided with a GFCI/RCD located at the end of the power cord. The GFCI/RCD must be tested before each use as follow:
1. Plug the power cord into a grounded electrical socket.
2. Press the RESET button on the GFCI/RCD.
3. Turn on the spa electrical equipment.
4. Press the TEST button on the GFCI/RCD. The GFCI/RCD indicator should turn off and the electrical equipment should shut off. If the GFCI/RCD indicator does not turn off, and the electrical equipment does not shut off, the GFCI/RCD is faulty. Do not use the spa. Contact a qualified electrician to correct the fault.
5. Press the RESET button on the GFCI/RCD. The indicator on the GFCI/RCD should turn on. If the GFCI/RCD indicator does not turn on, the GFCI/RCD is faulty. Do not use the spa. Contact a qualified electrician immediately to correct the fault.

If alarm code E98 is displayed on the control panel, it means the spa has encountered either water or ambient temperature of 55℃ (131ºF) or above, i.e. the ambient temperature around the Spa has reached or exceeded 55℃ (131ºF), or the spa water temperature is 55℃ (131ºF) or above. If this happens, first press the "RESET" button on the side of the spa control unit using a small and thin object till the E98 alarm stop, then unplug and plug back in the RCD to restart the system. Please refer to the attached troubleshooting guide for detail information.
Spa E98 Troubleshooting

It depends on where you live. Do not leave the spa outside with water at a temperature lower than 39ºF (4ºC), as the spa tub may freeze in such weather condition and cracking may occur.

The water temperature inside the spa should be higher than 39ºF (4ºC) and the water inside the circulation system, pump, pipe should not be frozen. If freezing temperatures are expected, disassemble the spa and store it in a dry place with non-freezing temperatures.

a) Unscrew the cartridge housing assembly from the spa tub wall and remove the filter cartridge from the housing.
b) Use a garden hose to rinse off the cartridge. If the cartridge remains soiled and discolored it should be replaced. Keep spare cartridges on hand.
c) Place the clean cartridge back into the cartridge housing and reinstall the cartridge housing assembly back onto the spa tub wall.
Note: Immerge and shake the cartridge under water several times. Make sure there is no air inside every time before you put it into the cartridge housing.

Yes, adding sanitizer and other chemicals are necessary to control bacteria and viruses present in the spa water. Contact your local pool/spa professional for chemicals, sanitizers, test kits and water testing procedures and always make sure they are PVC safe.

Use the included chemical floater dispenser to administer chlorine into the spa water. Always follow the chemical manufacturer's directions.

Remove the chemical floater dispenser when the spa is in use. Never let chlorine come in contact with the spa tub if it is not completely dissolved.

Likewise with liquid chlorine; mix it immediately and thoroughly with the spa water. Press the bubble button on the spa control panel to turn on the bubble air blower and help dissolve the chemicals into the water.

Never mix chemicals together. Add the chemicals to the spa water separately .Thoroughly dissolve each chemical before adding another one to the water.

ALWAYS ADD CHEMICALS TO WATER, NEVER WATER TO CHEMICALS!

The set temperature is lower than the initial water temperature. Increase the set water temperature on the control panel if necessary for the desired water temperature.

It depends on the ambient temperature where you use your spa. We recommend using the spa indoor for optimum performance. Following factors will cause the water temperature to drop:
• Ground cloth missing or cover not attached
• Low ambient temperature
• Strong Wind if the spa is used outdoor
• Activated air bubble function

The tolerance of water temperature regulating devices may vary as much as +/-2ºC (5ºF). Measure the water temperature with an accurate thermometer before entering the spa.

The hard water treatment system produces an alternating magnetic field which creates an electric field around the incoming water pipe, thus altering the scaling properties of the dissolved minerals present in the water so that it does not adhere to surfaces and form hard scale.

Please check with your local building authority for any requirements which may include: a permit, fencing, door and or window alarms, pool alarm, or other safety devices.

The air naturally expands and contracts with variation of air temperature, thus causing variation of pressure, too. At higher air temperatures (on hot days) the air inside the spa wall expands and the pressure increases, whereas at lower air temperatures (on cold days or during night) the air inside the spa wall contracts and the pressure decreases giving a false impression that the spa tub or cover bladder has lost air.

Do not over-inflate the spa tub and spa cover air bladder, and make sure the air valve is firmly secured and properly closed (consult manual for proper air valve operation). If the spa wall is very soft, add some air.

The spa can be installed indoor or outdoor. The surface where to set up the spa should be levelled, flat, smooth, free of sharp objects, have adequate drainage system, and capable of supporting the maximum load of the filled spa with four adult occupants, which is 2,500 lbs (1,136 kg), and 3500 lbs (1592 kg) for a six person model. Use the included ground cloth to protect the spa floor and prevent heat loss through the spa floor.

If alarm code E95 is shown, it means the water temperature is too high. Let the spa water cool down to 104ºF (40ºC) or below, reset the control panel information by unplug and plug back in the GFCI/RCD, and reset the GFCI/RCD to restart the system. See owner's manual for details.

First, make sure the air valve is firmly secured and properly closed (consult manual for proper air valve operation), then use the back of your hand to feel if there is any leakage on the spa tub or cover air bladder. If no leakage is located, you can also put liquid soap in a squirt bottle and spray it onto the seams and around the valve base.

If there is a leak it will create bubbles revealing the air leak. After the leakage is located, repair it with a repair patch or repair kit that is available for purchase from Ideal Sources.

Use a sponge and mild soap solution to wipe away any soil or stains on the inside of the spa wall. Rinse thoroughly before refilling with clean water.

It depends on the model of the spa. Please check the attached file for more details.

Spa size and water capacity

Please refer to the attached file.
Spa Specification

Yes, the package come with the 4-way test strip, it can test the "Free Chlorine", "pH", "Total Alkalinity" and "Calcium Hardness" levels at the same time.

1. Dip the entire strip into the water and remove immediately.
2. Hold the strip level for 15 seconds. Do not shake excess water from the strip.
3. Compare the strip pad to the colour chart on the packaging label. If necessary, adjust the chemical level in the pool water.

   NOTE: Check the expiry date of the test kit as the test results may be inaccurate if the kit is used after that date. Low pH will damage the spa tub and pump. Damage resulting from chemical imbalance is not covered by the warranty.

Select the spa control base type and click the link below to see step-by-step instructions
Bubble Spa Filter Motor Replacement
Jet and Jet + Bubble Spa Filter Motor Replacement

It is normal for the air to leaking from A Connection while you are inflating the spa. We designed it on purpose to release the air a little bit in case of overinflating and if in case you are not around during the inflation which will cause the damage to the of spa tub. It will normally take about 5 minutes to complete the inflation normally.

The spa operates within water temperatures from 39ºF (4ºC) to 104ºF (40ºC). The water in the spa should never exceed 104ºF (40ºC). The overheating alarm will be activated displaying code "E95" if the temperature of the water exiting the heater unit is higher than 122ºF (50ºC), and the spa control unit will stop working. If this happens, unplug and plug back in the GFCI/RCD and test the GFCI/RCD to restart the system. See owner's manual for details.

If alarm code E90 is displayed on the control panel, it means no water is flowing through the system. Check the attached troubleshooting guide.
Spa E90 Troubleshooting

No, the ground must be perfectly flat and level. A unevenly positioned Spa could become unstable and unsafe.

No. The heating system works in conjunction with the filter pump as the water needs to be driven through the heating element.

A dedicated grounded electrical outlet rated 110-120V 60Hz and 15 Ampere. (USA/Canada)
A dedicated grounded electrical outlet rated 220-240V 50Hz and 10-16 Ampere. (International)

The spa requires a minimum of 13 Amps (2600 Watts). Most household circuits are rated 15 to 20 Amps. The spa must be plugged into a dedicated outlet without the use of an extension cord feeding to a dedicated circuit breaker/fuse rated 13 Amps or more. Ensure no other appliances or other large loads are on the same circuit line as the spa.

No, do not set up the spa on grass, sand, or dirt, as this increases the amount of debris entering the spa. Certain types of grass may grow through the spa tub floor causing leakage and damage.

The hard water treatment system produces an alternating magnetic field which creates an electric field around the incoming water pipe, thus altering the scaling properties of the dissolved minerals present in the water so that it does not adhere to surfaces and form hard scale.

The water temperature rises 2-3ºF (1-1.5 ºC) per hour. As with any large volume of water, it will take time to heat it up. Be aware that the initial heating after filling may take as long as 20 hours to reach the maximum temperatures depending on the starting temperature of your fill-water and external conditions. The following condition will lead to slow water heating:
• The ambient temperature is lower than 50ºF (10ºC).
• Outdoor wind speed is above 8-12 mph (3.5-5.4 m/s).
• The air bubble function is activated when heating the spa water.
• The spa is not properly covered with the spa cover when the water is heating.

No, the filter cartridge made by other manufacturers might not fit or function properly.

As the filter pump is activated whenever the heater is switched on or in standby/rest mode, the filter pump is already running more than the required 1 hour per day operation. For the spa and pool combination, you need to run the filter function for the pool for additional 1 hour.

Inflate the spa tub wall until it is firm to the touch, then attach the pressure gauge to the air valve. The pressure gauge indicator should be in the green area for a properly inflated spa tub.

Pay attention to air temperature variation! In cold weather the spa tub will lose some pressure due to air contracting. If this occurs, DO NOT add air since the air inside will expand again once the temperature RISES.

You should check the air pressure in hot weather, and if the pressure gauge indicator is in the red area (indicating overpressure), let some air out to prevent the spa wall or inflatable cover air bladder from failing due to excess internal pressure.

If you have purchased a 2018 season Intex spa, a built in pressure gauge is provided and will allow the spa tub to release air to the allowed air pressure. Please note that it will not adjust the spa tub wall by adding air, it will only release air when there is too much pressure.

Some cities and towns require owners of certain types of pools, based on size and depth to fence the area where the pool is located. Check your local ordinance.

No. When setting up the spa outdoor choose an area that provides shelter from the sun and does not expose the spa to direct sunlight, such as a porch or gazebo.

Different territories have different recommendations for water replacement. In the U.S. and Canada it is recommended to change the spa water every 2-3 months, or when it becomes cloudy and proper water chemistry does not clear it up.

Internationally, the recommendation is to change the spa water every 3 days, or when it becomes cloudy and proper water chemistry does not clear it up.

1. Turn off the spa control unit and unplug it.
2. Connect the drain valve adaptor to a garden hose and point the other end of the garden hose to a suitable draining area.
3. Remove the drain valve cap from outside of the spa tub and attach the drain valve adaptor to the drain valve.
4. From inside of the spa tub, open the drain valve cap, water will start flowing out from the garden hose.
5. When the water stops draining, disconnect the spa control unit from the spa tub wall. Lift the spa tub wall from the side opposite the drain, leading any remaining water to the drain and emptying the spa completely.
6. Use a clean towel to wipe up any remaining water on the spa tub.

The filter pump and cartridge are designed to filter suspended particles from water, but they will not prevent algae from growing in the spa water. You will have to sanitize the spa water before further use.

See the manual for basic water sanitation guidelines and use included chemical floater dispenser to administer chlorine into the spa water. Always follow the chemical manufacturer's directions. Never let chlorine come in contact with the spa tub if it is not completely dissolved. Likewise with liquid chlorine; mix it immediately and thoroughly with the spa water.

Press the bubble button on the spa control panel to turn on the bubble air blower and help dissolve the chemicals into the water. Never mix chemicals together. Add the chemicals to the spa water separately. Thoroughly dissolve each chemical before adding another one to the water.

ALWAYS ADD CHEMICALS TO WATER, NEVER WATER TO CHEMICALS!

Remove the chemical floater dispenser before spa use once clean and properly balanced water is established. Contact your local pool/spa professional for chemicals, sanitizers, test kits and water testing procedures that are PVC safe.

Water should be filled between the MIN and MAX level marked on the inside of the spa wall. The MAX water depth of the spa is approximately 20 inches (52 cm).

Your spa is provided with a GFCI/RCD located at the end of the power cord. The GFCI/RCD must be tested before each use as follow:
1. Plug the power cord into a grounded electrical socket.
2. Press the RESET button on the GFCI/RCD.
3. Turn on the spa electrical equipment.
4. Press the TEST button on the GFCI/RCD. The GFCI/RCD indicator should turn off and the electrical equipment should shut off. If the GFCI/RCD indicator does not turn off, and the electrical equipment does not shut off, the GFCI/RCD is faulty. Do not use the spa. Contact a qualified electrician to correct the fault.
5. Press the RESET button on the GFCI/RCD. The indicator on the GFCI/RCD should turn on. If the GFCI/RCD indicator does not turn on, the GFCI/RCD is faulty. Do not use the spa. Contact a qualified electrician immediately to correct the fault.

It depends on where you live. Do not leave the spa outside with water at a temperature lower than 39ºF (4ºC), as the spa tub may freeze in such weather condition and cracking may occur. The water temperature inside the spa should be higher than 39ºF (4ºC) and the water inside the circulation system, pump, pipe should not be frozen. If freezing temperatures are expected, disassemble the spa and store it in a dry place with non-freezing temperatures.

a) Unscrew the cartridge housing assembly from the spa tub wall and remove the filter cartridge from the housing.
b) Use a garden hose to rinse off the cartridge. If the cartridge remains soiled and discolored it should be replaced. Keep spare cartridges on hand.
c) Place the clean cartridge back into the cartridge housing and reinstall the cartridge housing assembly back onto the spa tub wall.
Note: Immerge and shake the cartridge under water several times. Make sure there is no air inside every time before you put it into the cartridge housing.

Yes, adding sanitizer and other chemicals are necessary to control bacteria and viruses present in the spa water. Contact your local pool/spa professional for chemicals, sanitizers, test kits and water testing procedures and always make sure they are PVC safe.

Use the included chemical floater dispenser to administer chlorine into the spa water. Always follow the chemical manufacturer's directions.

Remove the chemical floater dispenser when the spa is in use. Never let chlorine come in contact with the spa tub if it is not completely dissolved.

Likewise with liquid chlorine; mix it immediately and thoroughly with the spa water. Press the bubble button on the spa control panel to turn on the bubble air blower and help dissolve the chemicals into the water. Never mix chemicals together. Add the chemicals to the spa water separately. Thoroughly dissolve each chemical before adding another one to the water.

ALWAYS ADD CHEMICALS TO WATER, NEVER WATER TO CHEMICALS!

The benefits are:
1. Prevents further hard scale buildup.
2. Soften/remove existing hard scale.
3. Reduces the harsh effects of hard water on skin and clothes.
4. No dangerous chemicals involved.
5. Improve heating performance and energy consumption.
6. Makes the water feel softer.

According to various international standards (UL, CSA, EN & IEC), the maximum water temperature in the spa should not exceed 104ºF (40ºC). The Spa control unit is therefore programmed to stop heating the water whenever the maximum temperature of 104ºF (40ºC) is reached.

The tolerance of water temperature regulating devices may vary as much as +/-2ºC (5ºF). Measure the water temperature with an accurate thermometer before entering the spa.

Please check with your local building authority for any requirements which may include: a permit, fencing, door and or window alarms, pool alarm, or other safety devices.

The air naturally expands and contracts with variation of air temperature, thus causing variation of pressure, too. At higher air temperatures (on hot days) the air inside the spa wall expands and the pressure increases, whereas at lower air temperatures (on cold days or during night) the air inside the spa wall contracts and the pressure decreases giving a false impression that the spa tub or cover bladder has lost air.

Do not over-inflate the spa tub and spa cover air bladder, and make sure the air valve is firmly secured and properly closed (consult manual for proper air valve operation). If the spa wall is very soft, add some air.

The spa can be installed indoor or outdoor. The surface where to set up the spa should be levelled, flat, smooth, free of sharp objects, have adequate drainage system, and capable of supporting the maximum load of the filled spa with four adult occupants, which is 2,500 lbs (1,136 kg), and 3500 lbs (1592 kg) for a six person model. Use the included ground cloth to protect the spa floor and prevent heat loss through the spa floor.

GFCI (Ground Fault Circuit Interrupter) is a device that protects people from serious injury due to electric shock.

GFCIs constantly monitor electricity flowing in the circuitry. If the electricity flowing into the circuit differs by even a slight amount from that returning, the GFCI will quickly shut off the current flowing through that circuit.

The advantage of using a GFCI is that it can detect even small variations in the amount of current flowing through an electrical product, even amounts too small to activate a fuse or circuit breaker. GFCI's work quickly, so they can help protect consumers from severe electric shocks and electrocution while most common circuit breakers take far too long to stop the flow of electricity.

Use a sponge and mild soap solution to wipe away any soil or stains on the inside of the spa wall. Rinse thoroughly before refilling with clean water.

It is okay, but we don't recommend it. Do not over inflate or use high pressure air compressor to inflate. Depending on the model of your spa, the air bubble spa control base comes with a built-in inflation system that allows proper inflation of your spa. We highly recommend using its inflation system for inflation.

You may use heated water to fill the spa, which will shorten the initial heat-up time. However, make sure not to use water exceeding the normal spa operating temperatures which are not to exceed 104°F (40ºC).

Water over 104°F (40ºC) will turn off the heating unit and is not considered safe. Always check the water temperature in your spa before use and refer to the manual for detailed information on safe use.

Yes, you may set an idle water temperature to be maintained. Make sure the spa is always covered when not in use, and the spa water is properly treated with chemicals for proper water balance (refer to the owner's manual for basic water sanitation guidelines and consult your local pool/spa professional).

The hard water treatment system runs automatically with the filter pump whenever the filter pump is activated.

If alarm code "END" is displayed on the control panel, it means that the actual water temperature could not rise to the set temperature after 72 hours of continuous heating causing the rapid heating and water filtration functions to be temporarily disabled.

If alarm code "END" appears, press any button (except the "RESET" button) on the control panel (i.e. the water filtration button or heating button) to restart the control system. Then re-activate the heating and water filtration system by pressing the heating button.

You may use a small flat screwdriver or a small key or any small flat rigid strip to lock/unlock the spa cover buckles.

All the Intex Spas come with the automatic built-in hard water treatment feature except model SSP-10, SSP-10-1, SSP-20 and SSP-20-1.

Please follow the procedures in the attached Spa Water Sanitation & Maintenance Guide.
Click here to download Spa Water Sanitation & Maintenance Guide

When exposed to direct sunlight, the control base unit absorbs heat and the internal temperature of the control base is higher, including any standing water inside the control base, compared to the actual spa water temperature in the tub.

The internal temperature sensors will sense a higher temperature as the spa water is not circulating around and this is temperature shown on the display panel. Turn the filtration system on to circulate the spa water for few minutes and the display will show the actual spa water temperature.

Different territories have different recommendations for filter cartridges. In the U.S. and Canada it is recommended to inspect and clean the filter cartridge once a week, and change the filter cartridge as needed.

Internationally, it is recommended to inspect and clean the filter cartridge every day, and change the filter cartridge as needed.

It depends on the model and year of the boat. Check your owner's manual and your boat to see if the motor mount fittings are present. INTEX supplies the transom mount trolling motor(Item #68631/E)for Challenger 3, Seahawk 2,3,4,Excursion 3,4,5,Seahawk II and Mariners boats. We do not recommend any specific brand of motor since we do not distribute them(Reference trolling motor). Please consult your local marine dealer for suggestions. However, INTEX does recommend that the outboard motor that is used (electric or gas) not exceed specification on the attached file.
Boat Motor

Small pinholes and small puncture leaks can be fixed with the repair kit included with your boat. See instructions in your Owner's Manual. It will fix leaks or punctures of 5 cm (2 in) maximum. We do not recommend repairing a leak bigger than 5 cm (2 in) for safety reasons. You can also contact Ideal Sources to obtain repair patch kit part# 10860.

Please see the attached file.
Transom Mount Trolling Motor SPEC

INTEX transom mount trolling motor requires a deep cycle marine 12volt battery with at least 60 ampere hours rating.

No, the motor mount kit is made specifically for Intex boats.

Before obtaining the Certificate, please have the boat Hull Identification Number (you may find it at the bottom of the capacity label on the stern of the boat) and model name ready, and then click the following link to obtain your Certificate of Origin.

Obtain your Certificate of Origin

It has a limited warranty of two (2) years from the date of the initial retail purchase. Keep your original sales receipt with Owner's Manual, because proof of purchase will be required and must be accompanied with warranty claim.

Remove transom motor from boat and clean with fresh water. Then dry all components, including battery cable. Store the device and accessories in a dry, indoor storage area preferably between 32 degrees Fahrenheit (0 degrees Celsius) and 104 degrees Fahrenheit (40 degrees Celsius). The original packaging can be used for storage.

Ensure the control handle is in "O" position first, then press and hold the weed escape control button until the operation is over. If it still does not work, please contact the Intex service centre listed in the manual.

There is a 10cm (around 4") clear plastic ruler included in every boat package. You will find one or two 10cm lines printed on the hull of the boat where you can place the ruler on. As long as both ends of the lines match the ends of the ruler, the boat is properly inflated.
How to use the ruler

The following reasons may cause the motor to vibrate:
a) Propeller is not positioned in the right depth. You may adjust the depth of the propeller.
b) There may be some weeds, fishing line or objects entangled the propeller which needs to be removed.
c) Check if the propeller is loose or broken. Replace it if broken. Then check the transom mounting bracket clamps and the steering tension knob to see if they are tight.

There are several things you may need to check:
a) Ensure propeller and motor are below the water surface
b) Turn motor OFF and then remove weeds or other objects from the propeller
c) Recharge or replace battery

a) First ensure correct polarity connection and reverse if necessary. Connect the positive (+) red wire to the positive (+) battery terminal, the negative (-) black wire to the negative (-) battery terminal.
b) Check if the power turns on and ensure battery cable clamps are secured and tighten.
c) Recharge or replace the battery if there is no problem with the connections.

Check if the motor is connected to the 12V marine battery and ensure control handle is in "O" position before twisting to the desired speed.

See attached file

BOAT SPEC

Please order INTEX motor mount kit Part No. 10658 for boats manufactured after 2004. Boats purchased in 2007 are not motor mount kit adaptable except the Mariner 4.

The battery can last from 1.3 hours to 9 hours depending on the type and brand of battery as well as the speed setting.

It depends on the model and year of the boat. Check your owner's manual and your boat to see if the motor mount fittings are present. INTEX supplies the transom mount trolling motor (Item #68631/E)for Challenger 3, Seahawk 2,3,4,Excursion 3,4,5,Seahawk II and Mariners boats. We do not recommend any specific brand of motor since we do not distribute them(Reference trolling motor). Please consult your local marine dealer for suggestions. However, INTEX does recommend that the outboard motor that is used (electric or gas) not exceed specification on the attached file.
Boat Motor

Please see the attached file: Transom Mount Trolling Motor SPEC

Small pinholes and small puncture leaks can be fixed with the repair kit included with your boat. See instructions in your Owner's Manual. It will fix leaks or punctures of 5 cm (2 in) maximum. We do not recommend repairing a leak bigger than 5 cm (2 in) for safety reasons. You can also contact Ideal Sources to obtain repair patch kit part #10860.

No, the motor mount kit is made specifically for Intex boats.

Before obtaining the Certificate, please have the boat Hull Identification Number (you may find it at the bottom of the capacity label on the stern of the boat) and model name ready, and then click the following link to obtain your Certificate of Origin.

Obtain your Certificate of Origin

Kayaks where the model year, the last two digits of the unique identification serial number located on the stern, is "15" and before use part number #11650. Kayaks with model year "16" and after have a new skeg design which is part number #12181. The new skeg design does not fit on previous models, and vice versa.

Ensure the control handle is in "O" position first, then press and hold the weed escape control button until the operation is over. If it still does not work, please contact the Intex service centre listed in the manual.

Please order INTEX motor mount kit Part No. 10658 for boats manufactured after 2004. Boats purchased in 2007 are not motor mount kit adaptable except the Mariner 4.

The following reasons may cause the motor to vibrate:
a) Propeller is not positioned in the right depth. You may adjust the depth of the propeller.
b) There may be some weeds, fishing line or objects entangled the propeller which needs to be removed.
c) Check if the propeller is loose or broken. Replace it if broken. Then check the transom mounting bracket clamps and the steering tension knob to see if they are tight.

There is a 10cm (around 4") clear plastic ruler included in every boat package. You will find one or two 10cm lines printed on the hull of the boat where you can place the ruler on. As long as both ends of the lines match the ends of the ruler, the boat is properly inflated.
How to use the ruler

Remove transom motor from boat and clean with fresh water. Then dry all components, including battery cable. Store the device and accessories in a dry, indoor storage area preferably between 32 degrees Fahrenheit (0 degrees Celsius) and 104 degrees Fahrenheit (40 degrees Celsius). The original packaging can be used for storage.

The battery can last from 1.3 hours to 9 hours depending on the type and brand of battery as well as the speed setting.

a) First ensure correct polarity connection and reverse if necessary. Connect the positive (+) red wire to the positive (+) battery terminal, the negative (-) black wire to the negative (-) battery terminal.
b) Check if the power turns on and ensure battery cable clamps are secured and tighten.
c) Recharge or replace the battery if there is no problem with the connections.

Check if the motor is connected to the 12V marine battery and ensure control handle is in "O" position before twisting to the desired speed.

INTEX transom mount trolling motor requires a deep cycle marine 12volt battery with at least 60 ampere hours rating.

It has a limited warranty of two (2) years from the date of the initial retail purchase. Keep your original sales receipt with Owner's Manual, because proof of purchase will be required and must be accompanied with warranty claim.

See attached file: BOAT SPEC

There are several things you may need to check:
a) Ensure propeller and motor are below the water surface
b) Turn motor OFF and then remove weeds or other objects from the propeller
c) Recharge or replace battery

It depends on the model and year of the boat. Check your owner's manual and your boat to see if the motor mount fittings are present. INTEX supplies the transom mount trolling motor(Item #68631/E)for Challenger 3, Seahawk 2,3,4,Excursion 3,4,5,Seahawk II and Mariners boats. We do not recommend any specific brand of motor since we do not distribute them(Reference trolling motor). Please consult your local marine dealer for suggestions. However, INTEX does recommend that the outboard motor that is used (electric or gas) not exceed specification on the attached file.
Boat Motor

Small pinholes and small puncture leaks can be fixed with the repair kit included with your boat. See instructions in your Owner's Manual. It will fix leaks or punctures of 5 cm (2 in) maximum. We do not recommend repairing a leak bigger than 5 cm (2 in) for safety reasons. You can also contact Ideal Sources to obtain repair patch kit part# 10860.

No, the motor mount kit is made specifically for Intex boats.

Before obtaining the Certificate, please have the boat Hull Identification Number (you may find it at the bottom of the capacity label on the stern of the boat) and model name ready, and then click the following link to obtain your Certificate of Origin.

Obtain your Certificate of Origin

It depends. Some items will be covered under 90 days courtesy service program from the date of purchase. A copy of the validated sales receipt must be provided upon request. Please contact Intex Consumer Service at (800)234-6839 for additional information. (USA/Canada only)

Any refund request must be made at the original place of purchase.

No, there is no air chamber on the bottom. We advise to place a ground cloth or tarp on the bottom to reduce dirt goes into the pool as well as to protect the Swim Center.